About LCG
At LCG, we believe that innovation happens when technology and talent work together. We support organizations from different sectors in their digital transformation, creating impact through challenging projects and excellent teams. More than projects, we offer a collaborative environment where continuous learning, knowledge sharing and professional development are part of everyday life.
Responsibilities
•Gather, analyze and clarify business and functional needs/requirements
•Translate business needs into clear, actionable functional requirements for development teams
•Provide functional support for projects and initiatives involving application implementation/evolution
•Analyze and follow up on corrective and evolutionary development requests
•Analyze, troubleshoot and follow up on the resolution of application incidents, including supporting root cause identification and solution validation
•Coordinate between business areas, development teams and external suppliers
•Follow the different implementation phases, ensuring alignment between the identified need and the delivered solution
•Define test scenarios and cases, prepare data and perform/follow up on functional testing
•Support users in carrying out UAT, analyze defects and follow up on their correction
•Validate deliveries and support the preparation and follow-up of releases/go-live
•Follow up after production and stabilize solutions
•Produce and maintain functional and application documentation
•Manage priorities and follow up on different topics until their closure
Requirements
•Senior experience in Business Analysis, Functional Analysis, Application Management or IT Delivery roles
•Proven experience managing projects/evolutions and application maintenance/support activities simultaneously
•Strong analytical and problem-solving skills
•Ability to understand business processes and relate them to applications and integrations
•Experience defining and executing functional, integration, regression and UAT tests
•Experience working with development teams and external suppliers
•Knowledge of Agile/Scrum and/or Waterfall methodologies, adapting the approach to the context
•Familiarity with backlog/incident management tools such as Azure DevOps or ServiceNow
•Good communication, organizational and priority management skills
•Autonomy and ability to take end-to-end ownership of topics
•Preferably, experience in the insurance sector
•Fluency in English
Conditions
Not specified in the posting.
