About SumUp: SumUp provides simple and affordable tools that help small businesses thrive. More than 4 million businesses in 39 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships.
Responsibilities:
•Design and deliver live training sessions for Telesales and Account Management reps, covering product knowledge and sales skills
•Run onboarding sessions for new joiners, introducing SumUp's products and the core skills required for each role
•Track training impact through assessments and shadowing, and adjust sessions based on results
•Support new hires and their Team Leads with structured follow-ups as they develop their sales performance
•Partner with Team Leads and EU Training Leadership to build programmes that improve sales volume, quality, and multi-product selling
•Share best practices with the wider Sales Enablement team across Europe
Requirements:
•Experience delivering live sales training, including facilitation and active coaching
•Background in Telesales or account management, ideally in a fast-paced, high-volume sales environment
•Strong knowledge of value-selling techniques and how to turn product knowledge into practical training
•Ability to build and adapt training materials, including role-play scenarios and assessments
•Comfortable working across multiple markets and languages, adapting content and delivery to local needs
•Available to travel within Europe approximately every other month
Conditions:
•Fixed-term contract
•Virtual Stock Option programme
•Annual L&D budget of €2000 for individual development, conferences, or further education
•23 days of paid leave plus public holidays and special leave days
•Subsidised Edenred restaurant tickets and Monday office breakfast
•One-month sabbatical after 3 years of service
•Referral bonus
