Lyreco Group

Inside Sales Digital Account Manager-2

In short

This is an office-based Inside Sales Digital Account Manager role at Lyreco's Telford head office, managing and developing a customer base by phone, conducting business reviews, maintaining CRM records, and accelerating account spend to exceed sales targets. The company is a workplace products/services supplier running a dynamic, target-driven sales team. It requires telephone-based sales experience, strong communication and objection-handling skills, and a self-motivated, KPI-driven mindset. The role is full-time permanent with a base salary plus monthly commission, and offers 2 days working from home after probation.

Inside Sales Digital Account Manager
Location: Donnington – Telford – TF2 7NB
Salary: £26,227.50 per annum
Hours: Mon-Fri, 9am-5.30pm
Contract: Full time – Permanent
Package: Monthly Commission
At Lyreco, we're about empowering people to create great – and we're looking for an Inside Sales Digital Account Manager to join our Inside Sales team here at Head Office in Telford.
As an integral part of our team, you'll be working in a dynamic office-based environment, engaging with customers daily to conduct business reviews and create value at every interaction. An exciting opportunity to kickstart your career in sales.
What you'll be doing
You'll have the opportunity to drive revenue by building customer relationships and identifying opportunities.
•Effectively manage and develop a customer base to exceed set targets.
•Ensuring all customers within your section of the client database receive regular contact in line with business expectation and that the customer continue to spend with us.
•To be responsible for the accurate maintenance of the account record in CRM at all times.
•To take and resolve any queries arising within agreed timescales.
•Accelerating account spend and looking for opportunities to add products to customers purchasing behaviour.
What we're looking for
You don't need to tick every box, but we'd love to hear from you if you have:
•Essential experience in a telephone-based environment.
•Target driven, self-motivated and hungry to exceed your KPI's and to earn commission.
•Strong active listening skills with a strong ability to overcome objections and remain positive throughout customer interactions.
•Excellent communicator who builds successful business relationships with customers and colleagues.
•Ability to work well with others as part of a team as well as independently.
What you'll get
Alongside a salary of £26,227.50 per annum you'll receive:
•Monthly commission.
•31 days holiday, inclusive of bank holidays.
•Ability to work from home, 2 days from home after probation period.
•Pension & Life Assurance Scheme.
•Opportunity to participate in the Cycle to Work Scheme, access retail vouchers and eye care vouchers.
•2 fully paid community volunteering days each year.
•Grow Our Own Talent Programme – promoting internal career development.
•Referral Scheme.
•Long Service Awards – to celebrate your career milestones.
•Opportunity for career break – after 3 yrs of service.
•Sports & Social Club – access to discounted trips and excursions.
•All Work to Company Values: Passion, Respect, Agility, Excellence.
No agencies please.

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