Bitpanda

HR operations in investment platform operations

In short

This is a 12-month HR Operations internship at Bitpanda, a fintech investment platform serving over 7 million customers across Europe, based in Vienna with hybrid work. The role covers employee lifecycle administration, maintaining records in Workday, and resolving employee inquiries via Jira within SLAs. It requires strong attention to detail, fluent English, and eagerness to learn HRIS and ticketing tools; the internship starts January 1, 2027 with interviews beginning in November 2026.

About Bitpanda
Bitpanda operates a user-friendly investment platform that enables customers to invest in cryptocurrencies, crypto indices, stocks, precious metals, and commodities. Its products serve more than 7 million customers across Europe.
Responsibilities
•Draft HR documentation and handle administrative tasks throughout the employee lifecycle
•Maintain, update, and audit employee records in Workday
•Resolve first-line employee inquiries through Jira while meeting team SLAs
•Collaborate with the HR Operations team on operational projects and process improvements
•Contribute to seamless employee experiences through a data-driven approach and commitment to quality
Requirements
•Passion for HR Operations, People processes, and the end-to-end employee lifecycle
•Strong attention to detail and commitment to data accuracy and resolution standards
•Adaptability, eagerness to learn new tools, and ownership of daily support tasks
•Comfortable with modern technology and quick to learn HRIS, ticketing platforms, and other systems
•Fluent English and excellent communication skills
•Service-oriented mindset and empathy
Conditions
•12-Month internship starting January 1, 2027; interviews begin in November 2026
•Competitive total compensation package aligned with Bitpanda's pay-for-impact policy
•Participation in the stock option plan
•Access to confidential coaching, counselling, and mental health resources through OpenUP
•Three additional paid days off in 2027 after six months of employment
•Unlimited access to Udemy online courses
•Discounts, rewards, and partner perks across lifestyle, wellness, tech, and travel
•Up to eight additional weeks of gender-neutral new parent leave
•Free onsite dining in Vienna, Bucharest, Barcelona, and Berlin
•Tenure recognition and rewards, branded merchandise, and company events
•Additional location-specific benefits may apply
•The listed benefits may be adjusted at Bitpanda's discretion and do not apply to internships

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