Better Collective

Affiliate Platform Operations Manager in iGaming

In short

This role manages the day-to-day operations of AffiliReach, Better Collective's sub-affiliate platform, covering account setup, tracking configuration, and commercial deal implementation. The company operates in the iGaming/sports betting and casino industry. The team spans Product, BI/Data, Commercial, and Operations, and the job demands strong attention to detail with affiliate tracking systems and data discrepancy investigation. At least 3 years of experience in affiliate operations or performance marketing is required, with hybrid work in Niš, Serbia.

# About the Role
AffiliReach is Better Collective's sub-affiliate platform.
Responsibilities
•Own the day-to-day operational management of the AffiliReach platform
•Set up and maintain publisher and advertiser accounts, campaigns, brands, and deals
•Configure commission structures and campaign settings based on agreed commercial terms
•Keep platform information complete, accurate, and up to date
•Support operational and technical onboarding of new publishers and brands
•Manage user access, account configuration, and other platform administration
•Act as the main internal point of contact for operational platform questions
•Create, test, manage, and maintain tracking links across publishers, campaigns, and advertisers
•Work with internal and external affiliate tracking platforms and tools to ensure accurate tracking and attribution
•Set up and maintain deeplinks and campaign-specific tracking requirements
•Test tracking before campaigns go live and troubleshoot discrepancies or broken tracking
•Monitor tracking functionality and flag issues that could affect publisher performance or reporting
•Maintain documentation of tracking setups, processes, and configurations
•Investigate differences between operator data, internal tracking, and AffiliReach platform reporting with BI/Data and technical teams
•Manage operational updates to publisher-facing bonuses, promotions, and campaign information
•Ensure new or updated bonus information is reflected accurately in AffiliReach and relevant internal systems
•Coordinate with internal teams to collect information for bonus and promotional updates
•Support new offer setup and ensure publishers have accurate, current campaign information
•Check for outdated or incorrect offers and coordinate updates
•Translate agreed commercial deals into operational setups within AffiliReach
•Configure CPA, revenue share, hybrid, fixed-fee, and other campaign structures supported by the platform
•Ensure publisher-specific rates and campaign conditions are configured correctly
•Maintain records of active and inactive campaigns and their configurations
•Support campaign launches by completing operational requirements before activation
•Collaborate with Product and Data teams to support platform operations and resolve tracking or data issues
•Provide operational feedback and support testing when needed
•Create and maintain documentation of operational processes, platform setups, and workflows
Requirements
•Experience in affiliate operations, performance marketing operations, affiliate networks, or a similar digital environment
•Good understanding of affiliate tracking and attribution
•Experience with affiliate platforms or tracking systems such as Income Access, MyAffiliates, or Cellxpert
•Strong attention to detail when working with tracking links, campaign configurations, and performance data
•Comfortable working with data and identifying discrepancies
•Strong problem-solving skills and willingness to investigate issues until they are resolved
•Ability to work independently and take ownership of operational processes
•Good communication skills and ability to coordinate across Product, BI/Data, Commercial, and Operations teams
Nice to Have
•Experience in sports betting, casino, or iGaming
•Experience with sub-affiliate or affiliate-network platforms
•Deeplink creation and management
•Familiarity with CPA, revenue share, hybrid, and fixed-fee commission models
•Digital platform QA/testing
•Documenting operational processes and workflows
•Interest in using AI and automation to reduce manual operational work and improve data quality and efficiency
Conditions
•Private health insurance
•Sick leave is 100% paid
•Canteen with free meals and drinks
•Flexible working hours
•Additional vacation days after two years with the company
•Up-to-date equipment and entertainment facilities in a modern city-center office
•Applications are accepted until 29th October
•Only applications submitted in English will be considered
•Expected start date: as soon as possible

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