About
Humanoid builds commercially scalable and safe humanoid robots. Its HMND-01 humanoid platform is deployed in real industrial environments.
Responsibilities
•Lead customer site visits and operational assessments to understand workflows, volumes, layouts, materials, shift patterns, and constraints, and identify repeatable, high-value use cases for humanoid robotics
•Align customer Operations, Engineering, IT, Safety, Procurement, and executive stakeholders on the problem to solve and measurable success criteria
•Build business cases and fleet-sizing models covering utilisation, labour assumptions, total cost of ownership, payback, and sensitivity to performance and deployment ramp-up
•Define solution concepts, workflows, layouts, robot configurations, infrastructure, and interfaces with customer systems such as WMS, MES, ERP, and existing automation
•Work with Product and Engineering to validate feasibility, distinguish demonstrated capabilities from development requirements, and agree capability gaps, owners, validation plans, and timelines
•Translate customer demand into prioritised Product requirements, balancing commercial value, engineering effort, and potential reuse across customers
•Identify safety, cybersecurity, and deployment compliance requirements, coordinate with specialists, and document actions needed for customer approval
•Own the technical content of proposals, solution specifications, statements of work, RFI/RFP responses, and customer technical due diligence, working with Commercial and Legal on commitments
•Provide technical cost and resource estimates for pricing, deployment planning, and commercial risk assessment
•Create and maintain the pre-sales technical library, including capability and performance evidence, use-case descriptions, technical presentations, reference architectures, layouts, integration guides, FAQs, demonstration assets, business-case models, and requirements/SOW templates
•Train Commercial colleagues and relevant partners to qualify use cases, gather site data, and communicate approved technical capabilities consistently
•Use operational modelling and simulation to assess suitability and deployment economics, including Humanoid AnalitIQ where appropriate
•Define the technical scope of demonstrations, proofs of concept, and pilots, including baseline measurements, test conditions, resources, milestones, pass/fail criteria, and acceptance evidence
•Work with Commercial to connect evaluations to a measurable long-term business case and a path to larger fleet or multi-site deployment
•Coordinate technical input to trials with Product, Engineering, and Deployment; evaluate results, resolve gaps, and turn learning into revised requirements and reusable material
•Define the Solutions Engineering operating model, ownership, technical review process, and engagement with regional sales teams, Product, Engineering, and Deployment
•Develop a phased hiring and coverage plan across the UK/EU, US, and MENA, aligned to pipeline value, opportunity complexity, travel demand, and delivery capacity
•Recruit, onboard, coach, and lead regional Solutions Engineers, establishing consistent standards for discovery, solution design, technical documentation, and commercial judgement
•Establish tools, CRM discipline, a knowledge base, and reporting to track requirements, feasibility decisions, proposal progress, technical risks, and team performance
Requirements
•8+ years of proven experience in Solutions Engineering, Solutions Architecture, Pre-Sales Engineering, or a similar customer-facing technical role
•Solid understanding of industrial workflows, automation systems, and integrations with platforms such as WMS, MES, and ERP
•Experience building business cases, ROI models, fleet-sizing estimates, TCO assessments, and deployment cost models
•Ability to work cross-functionally with Commercial, Product, Engineering, Deployment, and customer stakeholders to validate feasibility, manage technical risks, and align delivery commitments
•Direct experience with humanoid robotics, autonomous mobile robots (AMRs), industrial robotics, or AI-driven automation
•Familiarity with operational modelling, simulation tools, and robotics deployment economics
•Experience scaling a Solutions Engineering or technical pre-sales function in a high-growth technology company
•Willingness to travel to customer sites and work closely with teams and customers across the UK/EU, US, and MENA
Nice to have
•Experience in robotics, industrial automation, or complex hardware solutions
Benefits
•Stock options with meaningful upside as the company scales
•30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days, including a Christmas–New Year shutdown
•Private healthcare, including virtual and in-person care
•Pension scheme with an 8% total contribution (5% employee, 3% employer) on full earnings
•Free daily breakfast, catered lunch, and snacks in-office
•Opportunity to work with engineers, researchers, and product experts on AI and humanoid robotics
•Direct access to founding leadership, input on product direction, and the ability to drive key initiatives from day one
