Genpact

Global Leader - Lean Digital Transformation 2

In short

This role leads Lean Six Sigma / digital transformation engagements for Genpact's global clients, defining value-generation roadmaps and coaching Black Belts on CI methodologies. It is a client-facing, lead-level position requiring an MBA/CA with extensive consulting or IT domain consulting experience, Lean Six Sigma Black Belt certification, and strong project management skills. The job is based in Gurgaon, India, in a hybrid work format with variable shift timing, and requires upper-intermediate (B2) English.

Global Leader - Lean Digital Transformation
Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Job Description
•To bring industry knowledge, world class capabilities, innovation and cutting-edge technology help drive value generation for our clients
•Define and execute value generation roadmaps for aligned accounts leading to large substantial impact to clients
•Partner with multi-function teams to constantly enrich the engagement with clients
•Lead the execution of projects ranging from business diagnostic, organization design, business process design
•Align with COO/Operating leaders / Portfolio Owner on transformation commitments across all involved teams and facilitate agreement from all important partners
•Be the trusted transformation partner for the client leadership
•Drive end-to-end thinking and solutions that leverage Lean, Six Sigma, Digital and Analytics solutions to deliver long term benefits to our clients
•Lead Master Black Belt Level Projects and Coach & mentor Black Belts
•Responsible for generating business impact for the clients using the CI methodologies and frameworks, for the assigned verticals / region
•Deploy Lean Six Sigma framework to improve Process performance on the shop floor
•Orchestrate operational excellence, governance and transformation rigor to optimize short-term improvement and long-term value creation
Qualifications
•MBA / CA with extensive experience
•Prior solution design, consulting experience or IT domain consulting experience
•Process consulting experience preferred over business/strategy consulting
•Proven track record of driving transformation in client operations
•Global perspective and understanding of business marketplace
•Project Management Skills
Preferred Qualifications
•Certified LSS Black Belt
•Experience with digital tools or in financial services space
•Global Exposure
•Digital deployment for large/medium scale customers
•Certified Master Black Belt
Education
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
ITIL Foundation Certificate in IT Service Management - Axelos
Required Skills
Business Analysis, Domain Consulting, Lean Six Sigma (LSS), Modernizing Operations, Project Management, Solutions Design
Language
English (Required) — Language Proficiency: Upper Intermediate - B2
Job Type
Regular
Master Skill List
Lean Digital Transformation
Remote Type
Hybrid
Work Shift
Variable (India)
Why join Genpact?
•Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•Make an impact – Help global enterprises solve business challenges that matter
•Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.

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