Macquarie Group

Financial Crime Risk Advisory Operations Manager

In short

This role manages the operational delivery and governance of Macquarie's financial crime risk advisory function for the Americas, coordinating enquiries, escalations, customer due diligence reviews, audits and regulatory responses. The employer is a global financial services group, and the role sits within its centralised Risk Management Group. It requires 5+ years of experience in financial services, risk, compliance or financial crime risk, along with strong stakeholder coordination, documentation and reporting skills. The position is hybrid, based in Houston, full-time and permanent.

About the Team
Our team provides financial crime risk advisory support across the Americas region, helping protect our business through effective governance, oversight and risk management. We work closely with risk, compliance and business teams to manage operational enquiries, support customer due diligence activities and coordinate responses to regulatory and audit requirements. Our team is focused on maintaining consistent processes, strong controls and high quality outcomes. We also identify opportunities to improve the way we work and strengthen our governance framework.
We are a global financial services group operating in 30 markets with 57 years of unbroken profitability.
What role will you play?
In this role you will be responsible for the operational delivery and governance of our financial crime risk advisory function. You will coordinate operational enquiries and escalations, helping ensure matters are documented, tracked and resolved effectively. You will support customer due diligence reviews, payment related enquiries and other financial crime risk activities by working closely with stakeholders across the region. You will coordinate internal audits, regulatory reviews and action tracking activities, helping ensure deliverables are completed on time. You will contribute to governance forums, reporting and quality assurance activities, while maintaining procedures and operational documentation. You will also identify recurring themes and opportunities to improve processes, consistency and efficiency across the function. Your work will help ensure our team operates effectively, meets governance obligations and delivers a high standard of risk management support.
What you offer
•5+ years' of experience in financial services, risk management, compliance, financial crime risk or a related control function
•Strong organisational and stakeholder coordination skills, with experience managing multiple priorities and deadlines in a regulated environment
•Experience supporting financial crime, compliance, risk management or other control functions, including operational enquiries and escalations
•Experience preparing procedures, governance documentation, management reporting or other compliance related materials
•Strong attention to detail, with the ability to identify gaps, inconsistencies and opportunities for improvement
•Experience producing reporting, metrics, dashboards and presentations for senior management and governance forums
What we offer
At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:
•1 wellbeing leave day per year and a minimum of 25 days of annual leave
•20 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers
•2 days of paid volunteer leave and donation matching
•Benefits and initiatives to support your physical, mental and financial wellbeing such as medical, prescription drug, dental, and vision insurance; health savings account and dependent day care savings account; life insurance, disability, and other insurance plans; 401(k) and short/long term disability
•Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
•Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
•Recognition and service awards
•Hybrid and flexible working arrangements, dependent on role
•Reimbursement for work from home equipment
About the Risk Management Group
Our Risk Management Group works as an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie's material risks. We are a global team that aims to manage the risks of today and anticipate the risks of tomorrow. Our divisions include compliance, credit, financial crime risk, market risk, operational risk, aggregate risk and prudential, and central.
Location: Houston
Employment type: Permanent - Full time, Mid-level
Job category: Risk Management

Stop applying.
Get referred.

$10 in free credits

In just 60 seconds, fully on autopilot — Eraldt's AI agents read your CV, map the roles you fit, find live vacancies and the people who can refer you, write personal emails, and get you referred.

This isn't an application: your CV doesn't go to the company, and we don't promise a referral for this exact role.

Discover who else lands interviews on autopilot