CW

Executive - Front Office

In short

This front office executive role covers visitor handling, telephone and EPABX system operation, and coordination of facility management services for meetings and common areas. It is posted by Cushman & Wakefield for a site-based front office position supporting administrative tasks like mail management, vendor bill verification, data entry, and car/hotel bookings. The role requires close coordination with the Facility Manager, Assistant Facility Manager, security team, and help desk.

Job Description
•Handling the Visitors and Telephone calls.
•Coordinating for FM services for interviews, meetings and common areas.
•Operate the EPABX system.
•To liaise with contractor for any malfunctions detected in EPABX and the system software.
•To take care of visitors to the office premises by receiving and guiding them properly in the manner as set out by FM.
•To continuously update the employees list of telephone numbers and addresses at site.
•To assist FM in organizing VIP visits and important client meetings as instructed.
•To coordinate in getting the visiting cards of the employees printed as per schedule.
•To assist the AFM in data entry and Vendor bill verification work.
•To assist in mail management.
•Car/hotel bookings for the Staff.
•Coordinate with the Security Team for all enable/deactivate the access badges.
•To promptly notify help desk/FM about issue observed if any.
•To promptly inform the Help desk/FM about any office equipment if observed having any problem.
•Liaison with telecommunication agencies as and when required or instructed by FM.
•Implementing all C&W procedures as directed by FM at site.
•Assist FM in implementing the EH&S standards at site.
•Maintaining Inter-Departmental contact according to communication guidelines issued by FM.

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