CCW
Welcome Host
In short
This is a front-of-house, hospitality-led role at a commercial building in London, reporting to the Building Manager. The Welcome Host greets and assists occupiers and visitors, supports community engagement and events, helps activate shared spaces and amenities, and handles basic security duties such as issuing visitor and contractor passes and supporting access control. It requires a customer-centric, people-first approach and strong interpersonal and communication skills.
Job Title
Welcome Host
Job Description
As a Welcome Host at 107 Cheapside, you play a key role in delivering a welcoming, people-first, hospitality-led experience for occupiers and visitors. This is an experience-focused role that brings together front of house service delivery, community engagement, communication and operational excellence. You will act as a visible and approachable presence within the building, ensuring that every interaction reflects our values and commitment to excellence. You will champion a customer centric approach in day-to-day service, supporting occupiers to feel informed and connected, while helping to activate shared spaces and amenities in line with the wider experience strategy.
Under the guidance of the Building Manager, you will help bring the building to life: supporting events and engagement initiatives, maintaining premium service standards, and contributing insight and feedback that helps the experience evolve over time. You will also assist with basic security duties, including issuing visitor and contractor passes and supporting the building's access control procedures.