Über iDWELL
iDWELL (abgeleitet von „dweller“) ist eines der führenden Softwareunternehmen der Immobilienbranche mit Hauptsitz in Wien. Wir entwickeln innovative, lösungsorientierte Konzepte zur Vereinfachung und Digitalisierung von Arbeitsabläufen und Kommunikationsprozessen in der Immobilienbranche. Unser Kundenstamm umfasst mehr als 750 Immobilienverwaltungsunternehmen mit über 100.000 Nutzern und einem Immobilienportfolio von 1,5 Millionen Wohneinheiten im DACH-Raum.
Aufgaben
•Support the iDWELL Finance team in daily operations, including handling support requests, phone inquiries, offers, contracts, invoices, and enterprise client training
•Coordinate internal processes between Sales, Customer Support/Success, and Development teams
•Maintain and manage customer master data and contractual documentation in CRM systems
•Serve as a key contact for administrative inquiries from enterprise clients, ensuring smooth communication
•Conduct training sessions and consulting appointments on the use of iDWELL Finance (acting as a software expert)
•Analyze and document relevant system and software processes and contribute to their continuous optimization
•Prepare analyses, reports, and presentations to support management
Anforderungen
•Ideally, a completed commercial education (e.g., business school, university, or equivalent) with a focus on finance, business administration, or a related field
•Initial professional experience in finance, controlling, or a commercial support role
•Structured, detail-oriented working style with the ability to stay organized in dynamic environments
•Strong technical affinity; proficiency in MS Office (especially Excel) is essential
•Excellent German and good English skills, both written and spoken
Von Vorteil
•Basic accounting knowledge is an advantage
•Experience in SaaS, real estate, or consulting environments is a plus
•Experience with CRM systems such as Pipedrive, HubSpot, or Salesforce is a plus
Angebot
•Efficient recruitment process (for strong candidates, the entire process can take less than 4 weeks)
•Competitive annual gross salary starting from €45,000 (full-time), depending on experience and qualifications
•Internal training programs and structured onboarding (including participation in our Real Estate Academy)
•A responsible role with direct insight into finance and enterprise processes within a growing SaaS company
•Choice of Mac or Windows – we provide the tools you need
•A digitally driven company using modern software solutions
•Exciting tasks within a highly qualified, loyal, and motivated team
•A positive and open company culture based on mutual respect and appreciation
•Flexible working hours
•Snacks, beverages, and access to an in-house fitness center
