Axon

engineering director for public safety software

In short

This role leads multiple software engineering teams building real-time situational awareness and incident response software for public safety and security organisations, at Axon (Real-Time Operations portfolio, powered by Fusus). It covers architecture and technical strategy, engineering practices (testing, CI/CD, observability), hiring and developing engineering managers and leads, and partnering closely with Product, Design, Security and Compliance. Requires at least 15 years of software engineering experience, including at least 5 years in engineering leadership, with strong technical fluency in distributed systems and cloud services. Based in London on a hybrid schedule (onsite Tuesday–Friday, remote Mondays).

About Axon
Axon builds technology that gives first responders, enterprises, and communities the clarity to act in critical moments. Its Real-Time Operations portfolio, powered by Fusus, connects live video, devices, and operational systems to help public safety and security organisations detect, assess, and respond to incidents.
Responsibilities
•Lead and develop multiple software engineering teams, setting expectations for technical quality, delivery, and team performance
•Partner with Product and Design to define roadmaps, sequence investments, and balance new capabilities, platform improvements, and technical debt
•Guide architecture and system-design decisions, engaging directly with engineers on complex technical challenges
•Build engineering practices that strengthen testing, code review, CI/CD, observability, and deployment confidence
•Own the operational health of services and use incidents and customer feedback to drive lasting improvements
•Hire, coach, and develop engineering managers, technical leads, and engineers; address performance issues clearly and candidly
•Collaborate across Axon to deliver integrated experiences and resolve dependencies between teams
•Work with Security, Privacy, and Compliance partners to incorporate customer and regulatory requirements into engineering decisions
•Communicate progress, risks, and trade-offs clearly to build alignment without unnecessary processes
•Lead teams building software for real-time situational awareness and incident response
•Set technical strategy that balances customer needs, platform reuse, and long-term maintainability
•Develop engineering managers and technical leaders, strengthening ownership, collaboration, and accountability
•Improve reliability, security, and delivery quality across devices, cloud services, and user-facing applications
•Partner with Product and Design to turn customer problems into prioritised roadmaps and dependable delivery
Requirements
•At least 15 years of software engineering experience, including at least 5 years in engineering leadership roles, with experience leading teams and developing engineering leaders
•Track record of delivering complex software products through multiple teams, from planning and architecture through launch and operation
•Strong technical fluency in distributed systems, cloud services, and modern software architecture
•Experience building secure, reliable systems where availability, performance, and customer trust are critical
•Ability to balance delivery commitments with investments in platform quality and maintainability
•Strong judgement in ambiguous environments, including making decisions, explaining trade-offs, and adapting to new information
•Experience partnering closely with Product, Design, and other engineering organisations
•Commitment to building inclusive, high-trust teams and developing talent
•Mission-driven, customer-focused, technically credible, collaborative, candid, and accountable for outcomes
Nice to have
•Experience with real-time systems, video streaming, IoT or device-to-cloud architectures
•Enterprise security, public safety technology or other mission-critical software environments
•Platform modernisation, complex integrations or scaling products across international markets
Conditions
•Competitive base salary and RSUs
•Comprehensive pension plan with matching contribution
•Private health insurance and cash plans
•30 days paid holiday plus UK public holidays
•Enhanced maternity and paternity leave
•GymPass subscription
•Life assurance and income protection
•Career growth support and wellness resources
•Role based in the London office, with onsite work Tuesday through Friday and remote work on Mondays, subject to approved workplace accommodation
•Some roles may require legal eligibility to work in a firearms environment
•Benefits may vary depending on the nature of employment and work location

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