Location
Almaty, Kazakhstan. Onsite at the employer's location.
Company
Green and Smart Mobility Kazakhstan is a technology-driven transportation company delivering customer-centric mobility services and using innovative technologies to improve service quality and operational performance.
What you will do
•Map, review, and improve the end-to-end driver acquisition and onboarding workflow from interview scheduling and assessment through training and contract signing.
•Identify bottlenecks, candidate drop-offs, scheduling conflicts, training delays, documentation gaps, and other operational risks; implement corrective and contingency actions.
•Coordinate interviews, training schedules, contract signing, candidate attendance, trainer coordination, document readiness, and daily onboarding execution.
•Track funnel metrics, drop-off rates, turnaround times, conversion rates, and training and contract-signing outcomes; prepare regular reports and dashboards.
•Work with recruiters, trainers, Driver Operations, and supporting personnel to ensure clear handovers, accountability, and timely onboarding.
•Digitize and automate repetitive activities, support new tools and reporting mechanisms, maintain process documentation, and communicate workflow improvements.
Requirements
•Approximately 2–3 years of experience in recruitment operations, driver acquisition, onboarding operations, process improvement, or project coordination is preferred.
•Experience using CRM or ATS systems, workflow automation tools, and operational reporting dashboards is preferred.
•Experience in high-volume recruitment, logistics, mobility, ride-hailing, or other operationally intensive environments is an advantage.
•Ability to analyze acquisition funnel metrics, conduct root-cause analysis, and recommend data-driven improvements.
•Ability to coordinate stakeholders, standardize workflows, follow SOPs, and manage onboarding execution.
Nice to have
•Bachelor's degree in Business Administration, Human Resources, Operations Management, or a related field is preferred.
Culture & Benefits
•Work in a rapidly growing international mobility ecosystem.
•Collaborate across recruitment, training, operations, and driver acquisition functions.
•Contribute to sustainable mobility services and technology-enabled operational improvements.
