About the Role
You will lead the operational strategy for a global partner ecosystem. You will build scalable processes, reporting, and partner-lifecycle systems; align partner data with sales operations; support partner programs and enablement; and coordinate with internal stakeholders to improve indirect sales operations.
Requirements
•10+ years of experience in Sales Operations, Channel/Partner Operations, or similar B2B SaaS roles.
•Deep understanding of partner ecosystems, including VARs, GSIs, ISVs, MSPs, and hyperscalers.
•Experience with partner programs and enablement frameworks.
•Experience improving sales and partner systems and data quality across CRM and PRM platforms.
•Experience with forecasting, attribution modeling, and performance analytics.
•Project management and cross-functional communication skills.
•Familiarity with Salesforce, PRM tools, and BI/reporting platforms.
Responsibilities
•Lead and execute the partner operations strategy.
•Design scalable processes for resellers, referral partners, GSIs, SIs, MSPs, ISVs, and cloud marketplaces.
•Build dashboards and reporting frameworks for partner performance, pipeline, and influence.
•Integrate partner data into sales systems and optimize indirect lead-to-cash processes.
•Support partner program tiers, incentives, benefits, onboarding, certification, and enablement.
•Track partner participation and compliance with program requirements.
•Own or influence partner-lifecycle tools, integrations, and system capabilities.
•Serve as the operations contact for Partner Sales, Alliances, and executive leadership.
•Coordinate with Product and Marketing on go-to-market alignment with technology and cloud partners.
Benefits
•Generous PTO and holiday schedule.
•Parental leave.
•Progressive healthcare options.
•Retirement programs.
•Education reimbursement.
•Commuter offset in specific locations.
•Employee Resource Groups.
•Regular company and team bonding events.
•Global volunteering and community initiatives.
