Director - Delivery Excellence
Genpact (NYSE: G) is an agentic and advanced technology solutions company that leverages process intelligence and artificial intelligence to deliver measurable outcomes for enterprise clients.
Job Description
•Develop and implement strategies to optimize processes
•Analyze and evaluate existing procedures for enhancements
•Lead cross-functional teams to drive process improvement initiatives
•Identify key performance indicators to measure process efficiency
•Monitor and report on progress of process optimization projects
•Collaborate with senior leadership to align process improvement goals with organizational objectives
•Provide training and support to employees on process optimization best practices
Qualifications
Bachelors in Commerce, Economics, or Finance; Masters in Business Administration or Business Analytics
Certifications
•APMP-Practitioner Certification - Association for Proposal Management Professionals (APMP)
•ITIL Foundation Certificate in IT Service Management - Axelos
•PRINCE2 Foundation - Trilex
•PRINCE2 Practitioner - PeopleCraft
•SAFe Agilist - Scaled Agile, Inc.
Required Skills
Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling
Language
English — Proficiency: Proficient - C2
Job Type
Regular
Master Skill List
Delivery Excellence
Remote Type
Remote
Work Shift
Day Job (United States of America)
Compensation
The approximate annual base compensation range for this position is 100,000 to 125,000 USD.
"Los Angeles California-based candidates are not eligible for this role."
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
