About the Role
Following the rapidly continued growth of our customer base, Darktrace is looking to add to its team of Solutions Engineers. These are fast-paced, technical and customer-facing roles supporting the sales teams in ensuring customer needs are met.
What You'll Be Doing
You will use your expertise to provide technical pre-sales and post-sales support, partnering with Account Executives and Customer Success Managers to drive revenue growth and further the adoption of Darktrace's products. These roles offer accelerated career development and numerous opportunities for personal advancement. You'll be provided with extensive training and support and build upon your existing skills in this role.
You'll be the go-to technical point of contact between clients, partners and internal teams at Darktrace, providing your passion and expertise on cutting-edge cybersecurity solutions to become a trusted advisor to clients. Your technical excellence will be highly valued as you meet client and internal team needs, ultimately leading to increased revenue and client satisfaction. You will also be:
•Working alongside the sales teams in meeting with clients regularly through the full end-to-end sales process, being accountable for the delivery of POV (Proof of Value) engagements
•Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical teams to C-level Executives
•Designing and building custom client integrations and defining solution architectures
What Experience You Need
Applications are welcomed from candidates with a technical background and existing sales engineer experience in pre-sales/post-sales engagements.
Ideally you'll have an avid interest in cybersecurity with a strong knowledge of network and security devices/systems (e.g. Cisco, Juniper, Firewalls, IDA, IPS, SIEM as well as knowledge of TCP/IP and common networking protocols). You'll also likely have:
•Excellent interpersonal skills (written and verbal) and the ability to share complex technical information in a compelling way
•The ability to work as part of a team in an innovative and fast-paced environment while delivering to deadlines
•The ability to build long-lasting business relationships
Benefits
•23 days' holiday + all public holidays, rising to 25 days after 2 years of service
•Additional day off for your birthday
•Private medical insurance which covers you, your cohabiting partner and children
•Life insurance of 4 times your base salary
•Salary sacrifice pension scheme
•Enhanced family leave
•Confidential Employee Assistance Program
•Cycle to work scheme
As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.
