Customer Service Representative (Slovak and Czech-speaking) - On-site FA02
We're a global technology and services leader that powers the brands of the future, helping well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.
As a Customer Service Representative in Barcelona (on-site), you will be part of a team of game-changers powering the brands of the future in tech.
What you will do in this role
As a Customer Service Representative in our team, you will:
•Handle calls through CRM agent portal
•Create quotations and orders via SAP system
•Expedite and communicate expected delivery times to customers
•Offer basic product advice to individual customer needs (at least catalogue knowledge)
•Provide first level technical assistance to help customers identify their requirements for products and services
Your qualifications
Concentrix is a great match if you:
•Have a proficient or bilingual level of Slovak and Czech and advanced English
•Are minimum a high school graduate
•Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance
•Are customer oriented, have excellent communication skills and have a commercial attitude and awareness
•Have a business mindset that will help you engage better with your contacts
Don't meet every requirement? No worries. We're dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don't check every box, we still encourage you to apply.
What's in it for you
In this role, we offer benefits that help support your unique lifestyle:
•Full time 39 hours/week permanent contract: Monday to Friday from 7:30 to 16:30
•Salary: 19.623,94 euros gross/year + up to 4.000 euros gross/year
•Great office location in Barcelona
•Friends hunting (referral) bonus
•Full paid training about the company and the project you will be working on
•Career development program and specialized courses
Location: ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements: Czech (Required), English, Slovak
Time Type: Full time
