Customer Service - Internship
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.
Job Family Definition:
Students or recent graduates of college, university, or other accredited academic programs, pursuing diplomas or degrees (Associate, Bachelor's, Master's, or PhD) in any field. Assists in various tasks aligned with their field of study, including research, collaboration on team initiatives and projects, problem-solving, and creative thinking to gain hands-on experience and develop professional skills. Includes internships, research roles, visiting scholar positions, or other program-related opportunities.
Responsibilities:
•Support senior team members on assigned technical projects as determined by the business unit.
•Help identify and troubleshoot technical issues, providing support and suggesting solutions.
•Assist with maintaining and updating hardware, software, and other technical systems.
•Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues.
•Actively engage in learning about new technologies and methodologies relevant to work.
•Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.
•Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives.
Required Qualifications:
•Pursuing a bachelor's degree in Business, Finance, Engineering, Data Analytics, Supply Chain, IT, or related fields.
•Ability to work with cross-functional teams across global time zones.
•Demonstrated leadership capability through internships, student leadership, or project work.
•High learning agility, self-drive, and adaptability.
•Outstanding written & verbal English communication.
Preferred Qualifications and Competencies:
•Experience with process analysis, financing operations, digital tools, workflow mapping, or automation.
•Strategic thinking & systems understanding.
•Business acumen and data-driven decision making.
•Customer-centric mindset.
•Adaptability & comfort navigating ambiguity.
•Professional maturity and strong relationship-building skills.
Impact/Scope:
University students actively enrolled in a university/college/institution pursuing a Bachelor's degree in a technical area of study, and who typically work during school breaks and then return to their university. While this applies to most interns, there may be opportunities for full-time students to work as part-time interns during the school year in some countries.
Accessibility:
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing the secure form linked in the posting.
What We Can Offer You:
•Health & Wellbeing — a comprehensive suite of benefits that supports physical, financial, and emotional wellbeing.
•Personal & Professional Development — programs catered to helping you reach your career goals, whether becoming a knowledge expert in your field or applying your skills to another division.
•Unconditional Inclusion — flexibility to manage work and personal needs in an inclusive environment celebrating individual uniqueness.
