Market Pay

Customer Operations Integration Lead (Fintech)

In short

This role leads the next phase of a lean, 24-person customer operations team at a payments company serving tier-1 retailers, financial institutions, and payment providers. It covers L2 technical support, customer onboarding, and core financial operations support, with ownership over setting operational targets and scaling the function. It's a leadership-team position requiring the ability to design and drive how the operation grows.

Customer Operations Integration Lead

I'm hiring a Customer Operations Integration Lead to join our leadership team.

You'll get clear targets, genuine ownership, and the autonomy to build how we hit them. Market Pay runs a lean, high-performing operation in the payments space. We support tier-1 retailers, financial institutions, and payment providers running our mission-critical rails.

Today, we're a team of 24 strong, handling L2 technical support, customer onboarding, and core financial operations support. Scalability isn't a buzzword here - it's what we've delivered for the past two years. With your help, we're setting up the next phase.

Apply here: [contact link]

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