Just Eat Takeaway.com

CRM platform engineer

In short

Junior CRM Platform Engineer role at Just Eat Takeaway.com, joining the CRM Platforms team that owns the company's CRM technology stack (Salesforce DX, Braze, SFMC, Hightouch). The role supports global CRM teams technically, manages data flows, and bridges technical and non-technical stakeholders. Requires basic CRM platform understanding, curiosity about Marketing Tech, and fluent English; hybrid work in Amsterdam, full-time, about 12 months of experience expected.

About the Role
Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We're a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. As our CRM Platform Engineer, you will join the CRM Platforms team—the exclusive owners and experts of the CRM technology stack at Just Eat Takeaway.com.
Responsibilities
•Take pride in managing our CRM ecosystem, aiming high to ensure platforms are healthy and performing at their full potential.
•Support global CRM teams by driving excellence in the technical aspects of their campaigns and finding the best solutions.
•Deep dive into Salesforce Developer Experience (DX) and master the "under the hood" mechanics of CRM engineering.
•Collaborate with non-technical stakeholders to translate campaign goals into technical reality through clear communication.
•Help manage data flows via Hightouch, ensuring our platforms are scalable and capable of reaching millions of customers.
•Bring a "get things done" attitude to every task, taking responsibility for high-quality results from start to finish.
Requirements
•You have a basic understanding of CRM platforms and a logical mindset to help us stay committed to achieving goals.
•A genuine curiosity for "Marketing Tech" and a desire to aim higher and drive excellence in tools like Braze and SFMC.
•You can simplify complex ideas for non-technical colleagues, helping the team move fast and create clarity.
•You develop an understanding of internal and external partners to ensure we are doing what is right for our users.
•You are organised and act responsibly while managing your workload to make a lasting impact.
•You enjoy diving into challenges and aren't afraid to ask questions to help the team succeed.
•Fluency in English: essential for collaborating with our diverse global teams and navigating our technical documentation.
What We Offer
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

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