About the Role
Collection activities include investigating delinquent accounts, analyzing account performance, making recommendations to release orders on past-due accounts and investigating bankruptcy claims. May coordinate efforts and/or refer accounts to third party action when internal collections are not effective. Maintains records and files and generates related reports.
Responsibilities
•Cash collection on a defined book of business.
•Work closely with clients, some of which are Fortune 500 Companies, and LSEG internal staff to resolve client disputes and follow through to satisfactory resolution which results in payment of invoices.
•Manage the decision process on disconnecting customers when payments cannot be negotiated.
•Manage complicated cash application issues.
•Monitor & analyze collection trends & identify debt issues at an early stage for resolution.
•Aid Regional Credit Managers in compilation of monthly credit control reporting.
•Recommend any changes in country credit control tiering & mapping to improve efficiency.
•Ensure actions from monthly business unit debt provisioning meetings are followed-up.
•Ensure accounting for bad debts & provisioning comply with accounting standards.
•Build effective relations with CA & Business Unit management.
•Liaise with Finance to ensure thorough financial analyses of the viability of commercial propositions.
•Help regional implementation of Credit Control Global template & country adherence to it thereafter.
•Suggest & implement improvements to current practice.
Qualifications
•Prior experience in dispute resolution and managing accounts receivable books of business.
•Must have solid 1-2 years collections or accounts receivable experience.
•Strong English communication skills - verbal, written and presentation.
•Ability to partner with senior leadership team to help them visualize and design their presentation and reports.
•Ability to work under pressure and to exacting time scales on occasion.
•Team Player.
Career Stage: Associate
About LSEG
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
