Location
Hybrid role in Almaty, Kazakhstan, at 124/7 Yuri Gagarin Avenue
Company
inDrive develops services that support fair choices for millions of people across 47 countries.
What you will do
•Support marketing and product initiatives with customer research and data-driven insights.
•Contribute to tracking studies for delivery and finance verticals, including BHT and CHURN.
•Manage ad-hoc research projects end to end, from defining business questions and methodology to presenting results and implementing feedback.
•Coordinate research agencies, update briefs, control research tools and project delivery, and provide recommendations.
•Create research tools, analytics, and reports using DIY platforms.
•Maintain the research repository and analyze qualitative, quantitative, and external data to identify trends and opportunities.
Requirements
•Higher education in sociology, statistics, marketing, economics, or a related field.
•At least 2 years of relevant experience in a research agency or on the client side.
•Practical experience with quantitative research and a solid understanding of qualitative research methods.
•Strong proficiency in Excel or Google Sheets and PowerPoint or Google Slides.
•Strong analytical, communication, and presentation skills, with the ability to turn research findings into actionable insights.
•Advanced English at C1 level, both written and spoken.
Nice to have
•Experience with SPSS, R, or Python.
•Familiarity with AI tools for research, data analysis, and process automation.
•Spanish language skills.
Culture & Benefits
•Mentoring, career consulting, and learning programs.
•International collaboration and participation in the Global Talent Exchange Program.
•Company-wide challenges, awards, sports activities, and employee-led social impact and volunteering projects.
•Co-financed language courses and internal speaking clubs.
•Opportunities to work with colleagues across different countries and business areas.
