Position
People in this role are responsible for contributing to customer success while achieving the individual and collective sales and profit objectives set by the company. They must provide an exceptional level of B2B sales consultation, account management, customer service and innovative solutions to help Sysco stand out in the market. This position is responsible for account management and independent sales growth for a territory with annual sales between $4 million and $6 million.
Responsibilities
•Articulate and demonstrate Sysco's value proposition to generate new customer interest in the products, services and promotions of our specialty meat and seafood brands, using consultative selling methods.
•Handle strategic account planning, new business development, account portfolio growth and customer account retention to achieve profitable sales growth in the assigned territory.
•Assess customers' business needs and analyze market trends to develop customer-focused solutions related to products and services.
•Possess strong negotiation skills and be able to manage and maintain profitable margins.
•Stay up to date on market conditions, product innovations, and competitor products and sales; share information with customers as part of value-added services.
•Leverage technology and business resources to provide comprehensive sales consultation services.
•Demonstrate a strong commitment to continuous learning to optimize performance and career path.
•Carry out all activities related to account management and customer service.
•Perform credit and accounts receivable management.
•Increase customers' share of wallet and optimize sales mix.
•Move toward e-commerce for 70 to 100% of customer order management.
•Rely on PMT and Deal Manager tools to support territory and market share growth.
•Oversee pricing management and strategy for the territory.
•Accept, where applicable, occasionally working non-traditional hours while ensuring an individual level of autonomy to support and respond to customer needs.
•Track activities and results, collaborate on opportunities and champion the team selling process through the use of DTEC (Sysco's customer relationship management [CRM] tool).
•Take a proactive approach to owning learning/development and actively participate in group, district and specialized training and programs to hone consultative selling skills and product knowledge.
•Comply with Sysco's food safety policy and procedures to ensure compliance with food safety, quality and legal requirements.
•Be willing to work safely with minimal environmental impact and understand the importance of immediately reporting any danger, incident or environmental spill to a supervisor.
•Be aware of their role in their own safety and that of their colleagues, and report any hazards.
•Perform other duties as required.
Qualifications/Skills/Requirements
•2+ years of sales experience (required).
•Post-secondary diploma or equivalent experience.
•CSP (ACPV) designation preferred.
•Sales professional with demonstrated ability to cultivate relationships and grow sales.
•Strong financial acumen and ability to effectively plan and execute business plans.
•Demonstrated skills in consultative selling, networking and negotiations.
•Strong understanding of business and foodservice operations to manage sophisticated customers.
•Strong interpersonal skills and ability to work with and influence diverse key stakeholders.
•Ability to present information in terms of profit and loss, food costs, and expense ratios.
•Strong communication skills to interact effectively with internal and external teams.
•Excellent organizational and project management skills, including the ability to successfully manage multiple initiatives simultaneously.
•Ability to learn company-specific CRM tools to plan and forecast sales growth.
•Strong analytical problem-solving skills, including good knowledge of report analysis and in-depth data understanding.
•Proactive, autonomous, with the ability to structure a weekly program for success.
•Good knowledge of Microsoft applications (Word, Excel, PowerPoint, Outlook).
•Strong business and interpersonal acumen.
•Valid and current driver's license with access to a vehicle (this position requires travel).
Company Overview
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
