Intuitive

Clnical Sales Associate

In short

This role drives adoption and utilization of da Vinci® robotic surgical systems by training and supporting surgical teams in an assigned territory. The company is Intuitive, a pioneer and market leader in robotic-assisted surgery within the medtech industry. The job requires significant field travel (up to 70%), case support, training delivery, and administrative reporting, and in Austria and Germany includes acting as a certified Medical Device Consultant. It demands prior sales or medical device support experience in healthcare, strong interpersonal skills, and fluency in English and the local language.

About
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Primary Function of Position
The da Vinci Clinical Sales Associate will help maximize the utilization of installed da Vinci® Surgical Systems.
Responsibilities
•Implement the clinical sales plan defined by the da Vinci Clinical Sales Manager to drive utilization of the da Vinci® Surgical System.
•Become a da Vinci® Surgery expert mainly across core indications for the region to support the development of surgical robotics programs in the assigned territory.
•Support regional Sales and Marketing development events that create system awareness and procedure adoption.
•Develop a da Vinci® Surgery plan for each surgical team to ensure they are capable of using the system independently within a reasonable time frame based on their volume and access to the system.
•Drive utilization of the da Vinci® system by working with surgical teams to review and select appropriate cases and ensure consistent usage of the da Vinci.
•Drive continuous expansion of the user base by working with key hospital staff and surgeon thought leaders to develop a qualified lead funnel; interactions with C-level, senior hospital staff and KOL's would be supported by the Clinical Sales Manager.
•Lead surgical teams through training sessions, helping them understand system operations, OR integration and da Vinci® Surgery applications.
•Be a resource to the surgical team, providing guidance and insight on the use of the da Vinci® Surgical System through providing case support.
•Responsibly manage administrative tasks, reporting of sales/procedures, outcomes of sales activities, submission of expense reports, etc.
•Act as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany, after appropriate training, as per legal requirement, and provide guidance, insight, and support in the proper handling of Intuitive medical devices.
Requirements
•Bachelor's degree or equivalent experience required.
•Minimum of two years of experience in support and training in medical device industry or minimum of two years of prior sales experience in healthcare.
•Successful experience as sales support or successful experience in Sales.
•Excellent interpersonal skills and communication skills.
•Fluent in English and local language as required.
•Up to 70% travel and/or presence in the field, depending on business needs.
•Proven ability to work effectively as part of a team.
•Knowledge of the Operating Room environment preferred.

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