Описание
Amdocs provides software products and services that help communications and media companies deliver customer experiences through reliable, efficient, and secure operations. Its solutions support customer experience, network performance, cloud modernization, and revenue growth.
Задачи
•Reflect customer needs by assembling business documents and technical requirements
•Advise customers based on product capabilities and methodologies, applying reuse where applicable
•Design integrated high-level solutions aligned with customer business needs, production operability, and budget requirements
•Participate in and/or lead formal and informal reviews with key partners, providing technical perspective and support
•Communicate solution details and their impact on business processes to customers' business and IT personnel
•Ensure customers understand the solution and that open questions and action items are addressed
•Support customers throughout the scoping phase within a specific domain through customer sign-off
•Prepare solution-related documents and specifications
•Configure solutions and create, execute, and maintain accurate, detailed test plans for applicable testing
•Support resolution of configuration- and implementation-related issues
•Transform business and finance requirements into scalable system solutions
•Partner with finance, business, and technology stakeholders
•Drive improvements that enhance operational efficiency, accuracy, and user experience
Требования
•Degree in Computer Science or Industrial Engineering & Management - Information System
•Customer-facing experience and ability to communicate solutions through presentations, demonstrations, and other engagement methods
•Previous experience in systems analysis, business intelligence (BI), or data analysis
•Nice to have: Experience in finance operations
Условия
•Minimal travel required
•Comprehensive benefits package, including health and life insurance, paid time off, sick leave, and parental leave
