Описание: The role provides L2/L3 engineering support for SAP PowerDesigner in an enterprise product-support environment, serving SAP stakeholders and enterprise customers. The distributed organization combines backend development with operational support and collaborates across development, support leadership, architecture, and service delivery.
Задачи:
•Analyze and resolve L2/L3 product incidents
•Reproduce issues and perform structured root-cause analysis
•Debug C#/.NET and C/C++ components
•Develop, test, and validate hotfixes and maintenance changes
•Investigate customer-reported defects and performance issues
•Document findings, fixes, and reusable troubleshooting guidance
•Contribute focused feature and product-quality improvements
Требования:
•BSc/MSc in Computer Science or a related field
•5–7 Years of software development experience
•Strong hands-on C# and .NET development skills
•Practical C or C++ development and debugging experience
•Solid SQL and relational database knowledge
•Experience with SAP PowerDesigner
•Comfortable owning technical investigations end to end
•PowerShell or VBScript scripting skills
•Balance code quality with timely incident resolution
•Familiarity with data-modelling tools and concepts
•Clear communication with customers and distributed teams
•Enterprise software or product-support experience
•Ability to work effectively as an individual contributor
•Experience supporting long-lived desktop or backend products
•Strong troubleshooting and analytical problem-solving skills
•Experience with Agile development methodologies
•Good written and spoken English communication skills
Условия: Location: Centralna Srbija, Serbia.
