Associate Manager, Broker Commissions
Additional office locations: Sydney
Job category: Risk Management
Employment: Permanent - Full time, Junior, Mid-level
Join our Distribution Governance team and play a key role in supporting Macquarie's third-party distribution network. Our team is responsible for ensuring broker commissions are delivered accurately, efficiently and in line with regulatory and governance requirements, helping to maintain strong relationships with brokers and support the sustainable growth of Personal Banking. Working across business, product, risk and technology teams, our team drives operational excellence, strengthens controls, and delivers process and system improvements that enhance the experience for brokers, customers and internal stakeholders.
We are a global financial services group operating in 30 markets with 57 years of unbroken profitability.
What role will you play?
As an Associate Manager you will play a key role in the delivery and continuous improvement of Macquarie's broker commissions function. Working closely with stakeholders across operations, risk, product and technology, you will support the accurate and timely payment and reporting of broker commissions while ensuring strong adherence to policy, controls and service standards. You will apply a proactive risk mindset to identify and resolve operational issues, analyse trends and opportunities for process improvement, and contribute to initiatives that simplify workflows and support future growth.
You will also act as a key point of contact for broker and aggregator enquiries, building strong relationships and delivering a high standard of service, while partnering with project and business teams to support the successful design, testing and implementation of change initiatives.
What you offer
•2+ years' experience in financial services operations, payments, commissions or a similar environment, with some exposure to working with datasets and an interest in data and databases.
•A delivery-focused approach, with strong attention to detail and a focus on accuracy and timeliness, supported by a practical risk and controls mindset
•A curious and thoughtful approach, with an interest in understanding the broader process and suggesting improvements while keeping delivery on track
•Strong communication and stakeholder management skills, with the ability to build effective working relationships across teams.
What we offer
At Macquarie, you're empowered to shape a career that's rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:
•1 wellbeing leave day per year
•Up to 5 additional service bonus leave days per year
•Up to 20 weeks' paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks' paid leave for non-primary caregivers
•2 days of paid volunteer leave and donation matching
•Up to 12 months' gender affirmation leave, including 6 weeks' paid leave
•Access to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinations
•Access to a wide range of salary packaging options
•Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
•Hybrid and flexible working arrangements, dependent on role
•Reimbursement for work from home equipment
About Banking and Financial Services
Banking and Financial Services is our technology-driven retail bank. You will be part of a team that supports clients to achieve their full potential - whether that's buying a home, growing a business or investing to manage wealth.
