About this role
As a Data Steward, you will help ensure that Gartner has high-quality, business-critical data available to support effective decision-making, sales and client management, reporting, and analysis across the enterprise. This role requires independent execution of operational data initiatives of increasing complexity. You will resolve complex data issues, drive process improvements, collaborate with cross-functional teams, and apply business context to data-related decisions across the enterprise, account, and contact data domains. You will provide accurate customer data, resolve data issues, and improve the quality, consistency, and usability of Gartner's data.
What you'll do
•Independently execute data operations and data quality initiatives across enterprise, account, and contact data domains.
•Research and verify corporate hierarchies, annual revenue, industry classifications, locations, company addresses, and other firmographic information.
•Compare information across business information providers, such as Dun & Bradstreet and S&P, and resolve discrepancies using sound judgement and documented research.
•Identify and correct duplicate records, inaccurate information, and data anomalies across Gartner's systems.
•Perform updates and data changes in accordance with established policies, procedures, and quality standards.
•Communicate recommended corrective actions for data anomalies identified through research, stakeholder requests, reporting, or operational processes.
•Support sellers and internal partners by resolving data-related questions and requests in a timely and solution-oriented manner.
•Proactively communicate work progress, key findings, potential risks, and expected outcomes to managers, team members, and relevant stakeholders.
•Take ownership of routine and complex issues through resolution, involving managers and cross-functional partners when appropriate.
•Maintain comprehensive documentation of research, decisions, issue resolution, findings, and process changes to support transparency and knowledge transfer.
•Deliver high-quality work within agreed service levels and deadlines, including during periods of high volume or tight timelines.
What you'll need
•2–4 years of relevant experience in data operations, business analytics, sales operations, business information, data quality, or a related field.
•College graduate; BE/BTech, ME/MTech, or MCA preferred.
•Strong research, analytical, and business problem-solving skills.
•Experience researching and validating company, account, contact, and firmographic information.
•Expertise using business information providers such as Dun & Bradstreet, S&P, or similar sources.
•Ability to analyze and resolve discrepancies across multiple data sources.
•Proficiency in SQL, including the ability to write, troubleshoot, and independently execute queries.
•Strong Microsoft Excel and database skills.
•Excellent written and verbal English communication skills, including the ability to present key findings, trends, risks, and recommendations to peers and stakeholders.
•Strong attention to detail and commitment to data accuracy.
•Ability to work independently, manage multiple priorities, and complete assignments efficiently.
•Ability to learn quickly, adapt to changing priorities, and operate actively in a deadline-driven environment.
•Strong stakeholder management and collaboration skills, with a solution oriented approach to resolving issues.
•Ability to exercise sound judgment and make decisions with minimal oversight.
Who are we
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories.
What do we offer
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
