About the opportunity
The Officials Contact Center & Digital Mailroom is a team in the Operations department of N26. It distributes inquiries from various stakeholders and channels to the responsible teams, detects synergies and implements improvements in collaboration with the expert teams.
We are now looking to hire a Banking Operations Specialist (part-time) - OCC & Digital Mailroom in Paris, that will assist the team in their daily business operations. You will also get great insights in one of Germany's most challenging and thriving fintech's while supporting almost every department in the company.
In this role, you will:
•Process incoming physical mail from Paris branch office location and support with mail distribution across teams of pertinence locally and in other locations in Europe
•Support the process of sorting incoming mail and preparing outgoing deliveries of documents to be digitised by an external partner
•Process incoming digital inquiries and forward them to their team of pertinence
•Assist the team in defining internal responsibilities for certain types of documents and enhancing documentation matrix
•Partaking in process improvements and assisting in testing if required
What you need to be successful:
•You are confident with your friendly and communicative nature and have a reliable and solution-oriented way of working
•You demonstrate strong collaborative skills and thrives in team-oriented environments
•French and English fluency in both verbal and written communication is a must. Other languages would be a plus
What we offer
•A fair, transparent, and confidential recruitment process.
•Step into a foundational role with the opportunity to grow your operational expertise within Banking Operations.
•Gain exposure to global operations and regulatory frameworks.
•Collaborate with diverse teams in a dynamic, fast-growing company.
•Enjoy a culture that values innovation, ownership, and continuous improvement.
•The opportunity to positively impact your career journey as you continue to grow with us.
What's in it for you:
•Accelerate your career growth by joining one of Europe's most talked about disruptors.
•Employee benefits that range from a work from home budget, discounts to fitness & wellness memberships, Swile vouchers, public transportation, work from home/from abroad and more.
•As an N26 employee you will have access to a Premium subscription on your personal N26 bank account, as well as subscriptions for friends and family members.
•Additional day of annual leave for each year of service.
•A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
•We work in a hybrid setup, combining in-office collaboration with the flexibility to work from home.
•A relocation package with visa support for those who need it.
Who we are
N26 has reimagined banking for today's digital world. Technology and design empower everything we do and it's how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.
