1GLOBAL

AI product manager in telecom

In short

Senior AI Product Manager role at 1GLOBAL, a global mobile communications and eSIM provider, hybrid in Lisbon. The role owns the vision, roadmap and delivery of AI-native capabilities and AI-enabled workflows for internal users, working closely with AI and platform engineers, security and compliance. Requires 5+ years of technical product management experience with end-to-end ownership of products, APIs or platforms, hands-on AI delivery experience, and practical understanding of LLMs.

About 1GLOBAL
1GLOBAL is a technology-driven global mobile communications provider helping enterprises and consumer brands deliver seamless connectivity worldwide. Powered by a best-in-class telecom platform, proprietary eSIM technology, and its own mobile core network across 15 countries, 1GLOBAL operates as a fully regulated telecommunications provider in 43 countries.
Responsibilities
•Lead discovery with internal users and workflow owners to find where AI or automation makes a measurable difference
•Own the vision, roadmap and backlog for your initiatives - prioritize value, impact, effort and risk, and decide what to pursue, defer or stop
•Turn user needs into clear requirements, acceptance criteria and success measures, including exceptions and human review
•Work with AI and platform engineers from discovery to rollout, agreeing on evaluation and release criteria and, with security and compliance, requirements for access, sensitive data and human approval
•Deliver value from day one - stay hands-on, find the highest-friction workflows and ship working improvements early, keeping a continuous cadence of incremental delivery rather than long roadmap cycles
Requirements
•5+ years in product management, with end-to-end ownership of technical products, APIs, platforms or internal tools
•Hands-on experience delivering AI-native capabilities or AI-enabled workflows used in practice, and able to explain the decisions, adoption and results
•You prototype your own ideas rather than only specifying them - comfortable using AI coding and automation tools to get something testable in front of users quickly
•Practical understanding of LLM capabilities and limits, including retrieval from internal knowledge and tools or API calling
•Confident using product data and user feedback to set baselines and assess impact; sound judgement on sensitive data and human oversight
•Strong discovery and problem-solving skills, a track record of driving adoption, and clear written and verbal English
Nice to have
•Internal AI platforms, knowledge tools, workflow automation or developer-facing products; familiarity with MCP
•A software engineering or computer science background, or equivalent hands-on technical experience
•SQL, API testing or hands-on prototyping
•Working proficiency in Portuguese or German a plus
What we offer
•Advance your career in one of the fastest growing telecommunications companies, expanding over 50% year-on-year under the leadership of successful tech entrepreneurs
•Be in the driver's seat for transactions that will have an impact on the future telco industry
•From the Board and the Founders to the Senior Management Team, you will collaborate daily with the most capable and renowned external advisors and constantly being exposed to talented and driven individuals
•Thrive in a collaborative, fast-paced workplace where innovation is encouraged, and every contribution counts
•Work alongside industry experts to enhance your skills and knowledge in a cutting-edge field
•Gain opportunities to work in different 1GLOBAL offices around the world as you grow within the company
•Join a team where your ideas are heard, and open dialogue is encouraged, fostering a supportive and transparent work environment
•Be part of a results-driven team that values efficiency, creativity, and the drive to make a tangible impact in the industry
•A collaborative, dynamic, and international work environment

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