Elcore Cloud

Account manager in cloud services

In short

This Account Manager role at an international distributor of IT equipment, software, cloud and cybersecurity solutions involves managing partner relationships, processing customer and partner requests, preparing commercial proposals and contracts, and running Proof of Concept demonstrations for strategic customers. The company operates in 11 countries across Eastern Europe and Asia and works with a CRM system. It demands strong communication, document handling, and multitasking skills, with sales or customer service experience and CRM familiarity considered a plus. The role is onsite in Almaty, full-time, at a middle level.

About the Company
Elcore is an international distributor of equipment for creating information systems, consumer electronics, software, cloud services and cybersecurity solutions. We have been working since 2006 and help clients make their business more predictable and profitable. We have representative offices in 11 countries in Eastern Europe and Asia.
We are currently looking for an Account Manager to join our team. We are looking for an experienced, independent, and proactive colleague who will make our team even stronger!
Responsibilities
•Managing relationships with existing company partners
•Identifying and acquiring new partners and expanding the partner network
•Processing incoming requests from customers and partners
•Preparing and sending commercial proposals
•Preparing contracts and invoices and managing document flow
•Coordinating orders from the initial request through shipment
•Managing incoming requests and orders in the CRM system
•Coordinating with the Procurement, Logistics, and Finance departments
•Monitoring order fulfillment timelines and keeping customers informed of order status
•Prepare and conduct Proof of Concept (PoC) engagements for strategic customers
•Maintain demo environments and test infrastructure
•Deliver solution demonstrations to both technical and business audiences
Requirements
•Higher education or specialized professional education
•Proficiency in MS Excel and Outlook
•Strong verbal and written communication skills
•Business correspondence skills
•Attention to detail, especially when handling documents
•Strong communication skills
•Customer-oriented mindset
•Responsibility and reliability
•Ability to learn quickly
•Ability to manage multiple tasks simultaneously
•Proactive approach to work
•Ability to work effectively under pressure
Nice to Have
•Previous work experience or an internship in sales or customer service
•Experience with CRM systems
Conditions
No conditions specified in the posting.

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