Mitel

Account Manager/Austria (m/w/d)

In short

This role manages strategic key accounts in Austria for Mitel, focusing primarily on state authorities and their IT service providers, as first point of contact at decision-making level. It requires a university degree, at least 5 years of experience selling complex IT or communication systems, native German with good English skills, and willingness to travel within Germany and undergo security screening. The job works hybrid and involves CRM reporting, contract negotiations, and collaboration with presales and bid management teams.

Overview
As a Key Account Manager (m/f/d), you will assume comprehensive sales responsibility for strategic key accounts in Austria. You will act as the first point of contact at the decision-making level, drive business development and design tailor-made solutions based on our innovative portfolio.
Responsibilities
•Support and strategic development of primarily state authorities and their IT service providers
•Establishing and maintaining long-term relationships at the decision-making level
•Identifying and implementing business opportunities, managing quotation processes and contract negotiations
•Positioning the relevant portfolio to provide sustainable support for customer goals
•Analysing market and competitive situations, developing individual customer strategies and making targeted use of cross-selling potential
•Collaborating with internal specialist units such as consulting, presales and bid management
•Maintaining sales activities in CRM and regular forecast and pipeline reporting
•Developing industry-specific solution scenarios in close coordination with customer departments – including outside of IT
Requirements
•University degree (e.g. economics, IT, communication) and at least 5 years of relevant professional experience in the sale of complex IT or communication systems
•Experience in the strategic support and development of defined key accounts
•Technical affinity and the ability to translate complex customer requirements into solutions
•Customer focus, entrepreneurial thinking and confident manner
•Strong communication and presentation skills and confident negotiating skills
•Native German speaker with good to very good written and spoken English skills
•Willingness to travel within Germany and openness to hybrid working
•Willingness to undergo security screening
What you can expect from us
•An open, team-oriented corporate culture
•Structured induction with personal management sponsorship (buddy concept)
•Flexible working time models and hybrid working – modern offices and home office
•Modern IT equipment (laptop, smartphone)
•Attractive bonus model and performance-related remuneration

Stop applying.
Get referred.

$10 in free credits

In just 60 seconds, fully on autopilot — Eraldt's AI agents read your CV, map the roles you fit, find live vacancies and the people who can refer you, write personal emails, and get you referred.

This isn't an application: your CV doesn't go to the company, and we don't promise a referral for this exact role.

Discover who else lands interviews on autopilot