Overview
The Inside Sales Representative is responsible for supporting Mitel channel partners and helping drive revenue growth through proactive sales support, partner engagement, and business development. This role serves as a key day-to-day resource for channel partners, helping them navigate Mitel tools, programs, products, resources, and processes while identifying opportunities to increase partner engagement and sales.
Responsibilities
•Serve as a primary day-to-day point of contact for assigned channel partners and provide responsive, high-quality support.
•Develop strong working relationships with partners and become a trusted resource for their questions, needs, and business opportunities.
•Assist partners with product, pricing, quoting, ordering, program, and general sales-related questions.
•Help resolve partner issues by coordinating with the appropriate internal Mitel teams.
•Proactively communicate relevant Mitel programs, promotions, product updates, resources, and initiatives to partners.
•Analyze sales data and partner performance metrics to provide insights and recommendations.
•Collaborate with marketing teams to develop partner enablement materials, promotional campaigns, and sales resources.
•Proactively reach out to partners to identify opportunities, follow up on leads, and encourage sales activity.
•Support partners throughout the sales process, from initial opportunity identification through close.
•Help partners identify the right Mitel solutions based on customer requirements.
•Monitor partner activity and identify opportunities for increased revenue, product adoption, or expansion.
•Work closely with internal teams to enhance channel partner satisfaction and streamline processes.
Requirements
•Bachelor's degree, or experience in lieu of education.
•Additional 2+ years of experience in inside sales, customer service, account management, or a related role.
•Strong interest in technology, telecommunications, and channel sales.
•Excellent communication and interpersonal skills with the ability to build relationships.
•Analytical mindset with proficiency in Microsoft Excel, PowerPoint, and CRM tools (Salesforce experience is a plus).
•Self-motivated, eager to learn, and able to work independently and in a team environment.
•Strong organizational skills and attention to detail.
Compensation & Benefits
Total Target Compensation: $66,600-$83,200. This range includes base salary plus commission; a general description of the commission structure is available upon request. The range above is inclusive of the target incentive. Exact compensation may vary based on skills, experience, location, market data and existing team equity.
Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.
At this time, Mitel is not offering sponsorship for US work authorization for any new job applicants.
