Mitel

Technical Writer

In short

Technical Writer role at Mitel's Bangalore office, producing product documentation ranging from solution docs to deep technical guides and end-user online help, while managing localization into multiple languages. Requires 3+ years of technical writing experience, DITA/XML authoring, Agile experience, and the ability to set up and maintain a lab environment to describe the company's telephony/business phone system solutions. Strong English writing skills and prior experience writing for Windows applications are expected.

Overview
We are hiring for Technical Writer for our Bangalore office.
Responsibilities
•The technical writer is responsible for all documentation for a product ranging from solution documentation to deep technical guides, to end user on-line help. This position requires the ability to describe a highly technical solution in an easy to understand and concise manner.
•This position also requires managing the localization work required to offer our solution in several global languages.
•The technical writer is an integral member of the development and maintenance projects giving input to product managers and designers from an end user perspective.
•There is a need to fully understand the existing documentation and consolidate the information.
Technical Skills
•Any Graduate or Postgraduate
•3+ years of experience in Technical writing
•Experience working in DITA/XML based authoring environment
•Well versed in traditional documentation authoring tools
•Experience in conducting technical reviews
•Experience in publishing content in online formats
•Agile methodology experience
•High quality consciousness
•Excellent English written and verbal skills
•Experience writing for Windows applications
•Base knowhow in telephony concepts/business phone systems
•Technical enough to be able to install and maintain a lab environment with our software in order to have a system to use to properly describe our solution

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