Lighting

Werkstudent B2C Sales Support (m/w/d)

In short

Working student role supporting B2C Sales in Hamburg for a global lighting/IoT company, covering the full sales process end-to-end: listing maintenance, reporting, order processing and logistics tracking as part of the DACH Sales Organization. Requires ongoing studies in Business, Industrial Engineering, Supply Chain or similar, fluent German and very good English, and strong organizational and communication skills. Part-time, 20 hours per week, starting immediately.

About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we'll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
Start: as soon as possible (20 hours per week)
As a working student, you will become part of the Sales Support team in Hamburg, responsible for operational process improvements, organization of all workflows and tasks around our largest customers in the B2C day-to-day business. This responsibility extends end-to-end, meaning it accompanies the entire sales process from listing maintenance, creating reports, order processing, logistics tracking, etc. This role is part of the DACH Sales Organization, and we work closely with all areas and relevant internal departments as an interface to the customer.
Your tasks
You will be close to the customer and to sales - on a wide range of topics of different types and complexity.
•Support the Sales Support colleagues in operational day-to-day business (processing customer/sales requests)
•Independent project work (e.g. analysis and sustainable improvement of customer-relevant processes)
•Support monitoring and compliance with relevant KPIs
•Work on strategic projects beyond Sales Support
What you bring
•Ongoing studies in Business Administration, Industrial Engineering, Business Management, Supply Chain / Logistics, or similar
•Proactive, solution-oriented, independent, and structured way of working, as well as coordination skills
•Reliable work even under time pressure and the ability to oversee complex matters
•The will to continuously drive things forward and improve them yourself
•Customer orientation, communication, teamwork, and contact skills
•Interest in business administration
•Fluent German and very good English skills
Everything we'll do for you
You can grow a lasting career here. We'll encourage you, support you, and challenge you. We'll help you learn and progress in a way that's right for you, with coaching and mentoring along the way. We'll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.

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