Pliant

Travel Business Development Manager UK

In short

This is a senior business development role at Pliant, a B2B payments fintech, focused on driving sales into the UK travel sector (OTAs, travel operators, B2B travel marketplaces). It requires at least 5 years of sales/business development experience in travel or adjacent fields like hospitality tech or payments, and covers the full sales cycle plus leading Pliant's UK market expansion. The role demands CRM proficiency (HubSpot/Salesforce), familiarity with sales methodologies (SPIN, MEDDIC, Challenger), and strong analytical and communication skills. It is a hybrid position based in London.

About Pliant
Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management. Businesses use Pliant to manage complex payment workflows, while fintechs, software platforms, and banks embed or use its payment infrastructure. Founded in 2020, Pliant serves businesses and partners across Europe and the United States.
Responsibilities
•Source and qualify new prospects across the B2B travel space, including OTAs, travel operators, and B2B travel marketplaces
•Oversee the full sales cycle, from prospecting and qualification to negotiation and closing, following a structured process and consistently achieving targets
•Tailor outreach and conversations to address travel-specific pain points, including payment delays, reconciliation, fraud risk, and chargebacks
•Represent Pliant as a market expert at industry events, networking opportunities, and client meetings, and advocate for its vision and technology in the UK
•Monitor developments in the UK fintech and travel landscape, competitors' offerings, and customer needs; provide market insights and recommendations for product enhancements and go-to-market strategies
•Spearhead UK expansion, help define local strategy, and shape the product for specific market needs
•Collaborate with sales, growth, and RevOps teams, and report progress, insights, and results to senior management
•Support go-to-market campaigns targeting the travel industry and contribute to event presence, case study generation, and co-marketing
Requirements
•At least 5 years of sales or business development experience with clients in travel or adjacent verticals such as hospitality tech, payments, or B2B platforms
•Strong interest in financial technology, credit, lending, and B2B payments
•Excellent communication, negotiation, and interpersonal skills; able to interact effectively with stakeholders at all levels
•Experience launching and scaling products or services in new markets, ideally in the UK
•Strategic thinking and a hands-on approach to problem-solving and customer acquisition
•Familiarity with CRMs such as HubSpot or Salesforce and sales methodologies such as SPIN, MEDDIC, or Challenger
•Self-motivated and goal-oriented, with the ability to work autonomously in a fast-paced startup environment
•Strong analytical and reporting skills, including assessing market opportunities and identifying growth levers
•Fluent written and spoken English
Conditions
•Attractive remuneration
•Choice of Windows or Mac OS
•Pliant Card with monthly credit to explore the product and enjoy food with colleagues

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