MSD

The Director, Oncology Commercial Strategy & Operations

In short

This role leads strategy execution, forecasting, and business operations for a 600+ member, 1.5-2 Bn USD Oncology Business Unit at a major pharmaceutical company in Tokyo, reporting directly to the Head of Oncology Division. It demands 5+ years of pharma/biotech/consulting experience (Oncology strongly preferred), strong track record in commercial strategy, forecasting, and cross-functional transformation leadership, plus business-level English and Japanese. The position is hybrid and operates at C-level, acting as the trusted strategic partner to the Oncology BU Head.

Position Title: Director, Oncology Commercial Strategy & Operations
Objective
The Director, Oncology Commercial Strategy & Operations is a key strategic leader of the Oncology Business Unit, that drives a 1.5~2 Bn USD business. As the trusted thought partner to the Oncology Business Unit Head, the role translates the Oncology Mid-Term Strategy into disciplined execution, aligns strategic priorities with business operations, and enables the organization to advance its vision.
Operating at the center of strategy, performance, transformation, and culture for a 600+ member organization, the Director orchestrates cross-functional priorities, strengthens forecasting and decision-making, accelerates innovative ways of working, and builds the organizational capabilities required for sustainable growth and greater value for patients and customers.
Key Responsibilities / Accountabilities
1. Lead Oncology Strategy Execution
Serve as the central steward of the Mid-Term Strategy, converting strategic intent into clear priorities, ownership, and measurable outcomes.
•Establish governance, milestones, performance indicators, and review mechanisms for strategic pillars and priority initiatives.
•Orchestrate cross-functional execution; manage interdependencies, risks, resource needs, and escalation to the Oncology Leadership Team.
•Refresh the strategy as business performance, portfolio priorities, customer needs, competition, and the healthcare environment evolve.
2. Serve as Strategic Partner to the Oncology BU Head
Act as a trusted advisor who connects enterprise perspectives, robust analysis, and organizational realities to strengthen leadership decisions.
•Support realization of the Oncology vision, strategy, operating model, and critical business priorities.
•Lead strategic analyses, scenario development, and business assessments for high-impact decisions.
•Coordinate and prepare presentations for executive business reviews, leadership discussions, strategic communications, and selected special projects.
3. Lead Forecasting and Business Performance Management
Own forecasting governance and strengthen the quality, transparency, and actionability of business performance management.
•Lead the end-to-end commercial forecasting process across the current and future Oncology portfolio, in close alignment with the Oncology Head of Marketing.
•Ensure robust assumptions, clear documentation, cross-functional challenge, and senior-management alignment.
•Deliver concise executive reporting that integrates performance, insights, opportunities, and risks.
4. Drive Operational Excellence, AI, and Business Transformation
Shape an agile and scalable operating environment that supports portfolio expansion, launch readiness, and faster execution.
•Simplify and optimize business processes, governance, and decision rights to improve speed, accountability, and effectiveness.
•Lead business-critical transformation initiatives and operational readiness for organizational change and portfolio growth. This includes piloting and scaling AI-enabled, digital, automation, and advanced-analytics solutions (e.g. Advance AI, Assess AI, etc.)
•Partner across functions to embed new ways of working and demonstrate measurable business and organizational impact.
5. Strengthen Organizational Capability, Culture, and Engagement
Champion a One Oncology culture in which purpose, patient value, collaboration, challenge, and growth reinforce high performance.
•Lead culture and employee-engagement priorities in partnership with the Oncology Leadership Team and HR.
•Create mechanisms that strengthen cross-functional collaboration, inclusion, continuous learning, and leadership at every level.
•Keep patient centricity visible in strategic choices, operating practices, and leadership communications.
Qualifications / Experience
Education
•Bachelor's degree required; advanced degree in business, life sciences, healthcare, finance, strategy, or a related field preferred.
Professional Experience
•5+ years' experience in the pharmaceutical, biotechnology, healthcare, consulting, or related sector; Oncology experience strongly preferred.
•Demonstrated success in commercial strategy, business operations, commercial excellence, business planning, finance, or transformation.
•Proven track record leading enterprise-level strategic initiatives, forecasting or performance-management processes, and complex cross-functional programs.
•Experience influencing senior leaders and aligning local, regional, global, and cross-functional stakeholders in a matrix organization.
•People leadership experience and evidence of building organizational capability, engagement, and sustainable change.
Critical Capabilities
•Strategic and enterprise thinking, with strong business and financial acumen.
•Ability to simplify complexity, generate insight, and translate strategy into practical execution.
•Executive-level communication, facilitation, storytelling, and stakeholder influence.
•Program leadership, governance, change management, and disciplined delivery.
•Digital, AI, and innovation mindset combined with sound judgment on business value and adoption.
•Demonstrated integrity, courage, collaboration, inclusion, learning agility, and commitment to patients and customers.
•Business-level English and Japanese communication skills appropriate for local, regional, and global leadership interactions.
Others
•The role reports directly to the Head of Oncology Division.
Required Skills
Business Performance Management, Executive Reports, Forecasting Models, Growth Mindset, Oncology, Operations Analysis, People Management, Presentation Preparations, Resource Management, Strategic Analysis, Strategic Planning, Strategic Thinking, Teamwork Orientation
Flexible Work Arrangements
Hybrid

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