Position Summary
The Specialist, Operations Planning role is a P2 individual contributor role focused on reliable execution of assigned activities, support for larger programs or workstreams, clear communication of status and issues, and timely escalation with appropriate guidance.
The role works independently on standard assignments and seeks guidance from the manager or senior colleagues for non-routine issues, conflicting priorities, or decisions outside assigned responsibility.
Key Responsibilities
Assigned scope delivery and priority execution:
•Deliver assigned planning tasks and portions of larger programs, projects, or workstreams in line with agreed priorities, timelines, and procedures.
•Apply standard planning processes, tools, systems, and SOP/GMP expectations to complete routine to moderately complex assignments.
•Organize own activities, follow agreed priorities, and keep manager or senior colleagues informed on progress, constraints, and support needs.
•Escalate conflicts, decisions, or trade-offs early when guidance or alignment is required.
Planning execution and business continuity support:
•Support planning execution for assigned portions of programs, processes, or workstreams.
•Track required inputs, dependencies, constraints, and open items related to own tasks.
•Communicate progress, missing information, workload concerns, or potential continuity risks early.
Performance, risk, and escalation management:
•Monitor assigned tasks for schedule, quality, compliance, capacity, or data-related issues.
•Flag conflicts, deviations from agreed plans, missing inputs, or blockers and provide relevant facts to support resolution.
•Escalate risks or decisions outside own responsibility promptly and follow guidance on next actions.
Stakeholder engagement and communication:
•Communicate status, open items, constraints, and support needs within assigned scope.
•Collect and clarify required inputs from business and functional partners.
•Provide accurate updates and contribute factual input to meetings or discussions when requested.
Knowledge sharing and team contribution:
•Share practical learnings, process updates, and useful information with colleagues.
•Support documentation, knowledge transfer, or onboarding activities when requested and within own experience.
•Apply team expectations, collaborate constructively, seek feedback, and escalate questions early.
Continuous improvement and transformation:
•Identify practical improvement ideas in own tasks, processes, documentation, or tools and share them with manager or senior colleagues.
•Complete assigned actions that support approved standardization, digitalization, or transformation activities.
•Apply new ways of working within own responsibilities and provide feedback on implementation challenges.
Qualifications and Experience
•Bachelor's degree in Supply Chain, Business Administration, Engineering, Life Sciences, or a related field with a minimum of 3 years of relevant experience.
•Candidates with HS Diploma or Associate's degree with direct clinical supply chain experience greater than 8 years may be considered.
•Proven English proficiency is required, with the ability to communicate clearly in written and spoken English.
•Initial relevant professional experience in supply chain, operations planning, clinical supply, manufacturing, packaging, logistics, or a related business environment.
•Experience working with planning processes, business systems, data tracking, documentation, or cross-functional coordination is preferred.
•Basic understanding of GMP, SOP, quality, or regulated business requirements is an advantage.
•Experience using SAP or other ERP systems and Microsoft Office applications, particularly Excel, Word, Outlook, and Teams.
•Ability to manage assigned deliverables, track priorities, and maintain accurate records and documentation.
•Ability to work effectively in a cross-functional and international team environment.
•Strong attention to detail, reliability, and ability to follow defined processes and procedures.
•Interest in continuous improvement, standardization, digitalization, or process optimization activities.
•Familiarity with clinical supply chain operations, packaging activities, labeling processes, or related regulated operations is an advantage.
Required Skills: Business Continuity Planning (BCP), Clinical Supplies Management, Data Analysis, Escalation Management, Inventory Control Management, Issue Management, Microsoft Applications, Microsoft Office, MRP Systems, Production Planning, Project Management, Six Sigma, Stakeholder Engagement, Supply Chain, Vendor Selection
Additional Details
•Primary location: USA - Pennsylvania - West Point
•Salary range for primary location: $87,300.00 - $137,400.00 (base; eligible for annual bonus and long-term incentive if applicable)
•Employee Status: Regular
•Relocation: No relocation
•VISA Sponsorship: No
•Travel Requirements: 10%
•Flexible Work Arrangements: Hybrid
•Shift: 1st - Day
•Valid Driving License: No
•Hazardous Material(s): n/a
