Описание
Описания нет
Задачи
•Own and support the Tashkent office IT infrastructure, including employee workstations, network equipment, office equipment, and meeting rooms
•Support and administer video conferencing equipment, including coordinating with external contractors for installation and maintenance
•Manage office IT assets, including inventory, equipment issuance and returns, and providing necessary equipment during employee onboarding and offboarding
•Liaise with local vendors and service providers, including Internet providers and maintenance companies, and monitor agreed SLA terms and timelines
•Handle standard Tier 1 support requests from the shared technical support queue, taking time-zone differences into account
•Represent the company's IT function locally and act as the primary escalation point for local IT-related matters for employees and regional office management
•Maintain local IT documentation and reporting within the area of responsibility and coordinate regularly with the Technical Support team
Требования
•At least 3 years of IT support experience, including working independently without constant on-site supervision
•Hands-on experience managing office IT infrastructure end-to-end, including workstations, networks, office equipment, and meeting rooms
•Experience configuring and supporting video conferencing systems such as Zoom Rooms and similar solutions
•Experience working with local vendors and service providers, including Internet providers, maintenance companies, and equipment suppliers; negotiating terms and monitoring SLA compliance
•Experience with IT asset management, including inventory, equipment issuance, and returns
•Willingness to provide first-line IT support to local employees and handle selected standard requests from the shared support queue
•English and/or Russian proficiency sufficient for regular professional communication
•High autonomy and ability to make independent decisions without constant supervision
Будет плюсом: experience as an Office Manager or managing a small office or local representative office
Условия
•A transparent bonus scheme and competitive salary, with details discussed during the interview process
•Personal learning and development budget for books, courses, and conferences
•Private health insurance compensation
•Meal allowance
•Sports and wellness programs
