CNX

Technical Representative, IT Operations (TCF)

In short

This is an IT Operations support role at Concentrix (CNX), a global technology and services company, based in Muntinlupa, Philippines. The job involves providing advanced technical support, troubleshooting hardware and software issues, installing and configuring computer systems, maintaining IT infrastructure, managing network security, monitoring system performance, and training users on new technologies. It's a full-time, on-site position requiring compliance with industry standards and participation in regular 1:1 meetings with managers or direct reports.

Job Title:
Technical Representative, IT Operations (TCF)
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
Technical Representative, IT Operations (TCF) responsibilities include:
•Providing advanced technical assistance and support to users, next level troubleshooting hardware and software issues.
•Installing and configuring computer systems, maintaining and upgrading IT infrastructure.
•Managing network security, monitoring system performance, and training users on new technologies.
•Ensuring compliance with industry standards and regulations.
•This role is crucial in ensuring the smooth operation of IT systems and supporting the organization's overall technology needs.
•Complete all assigned, mandatory training within the timeframe provided.
•Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports.
Location: PHL Muntinlupa - Alabang 2
Time Type: Full time

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