CNX

Associate, Technical Sales - Bilingual

In short

This role supports sales teams by running customer presentations, preparing technical proposals, and advising clients on products and services for Concentrix, a company providing outsourced inside sales and customer success solutions for global brands. It requires 1.5+ years of sales experience, fluency in English (C1) and Spanish, and the ability to translate ambiguous customer needs into concrete solutions. The position is based in San Jose, Costa Rica, reports to an Associate Sales Manager, and is full time.

Job Title: Associate, Technical Sales - Bilingual
We are looking for an Associate Technical Sales to join our team. Today.
We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.
The future team member that will love this job will demonstrate the value and benefits of our services by supporting our sales teams. Reporting to an Associate Sales Manager, you will generate new business and ensure growth of existing accounts for assigned client/territory, with low to moderate complexity. Along the way you will have access to excellent training opportunities to grow and an attractive benefit package; including medical insurance and more. At Concentrix, you can truly Own Your Future!
You Have
•1.5+ year of experience in sales or related fields
•Fluent in English (C1)
•Ability to extract hidden or unrealized requirements and gain consensus on these requirements with the customer
•Ability to focus ambiguous customer needs into specific, deliverable requirements
•Experience establishing communication and engagement with prospects and communicate with higher level technical staff
•Experience identifying problems and implementing solutions
•Experience with customer experience and sales
•A passion to learn and optimize new technology and data
•Make decisions under conditions of uncertainty or limited data
•Highschool Diploma
You Will
•Attend customer meetings, conduct sales presentations, and deliver product/service demonstrations
•Provide responses to product/service and industry questions
•Prepare low to moderately complex technical proposals and presentations to support sales teams
•Demonstrate proficient solution selling abilities
•Identify and analyze low to moderate customer/client needs and develop intermediate range strategies on how to competitively meet needs and propose potential solutions
•Advise customers and sales teams on technical aspects of products and services, observing customer's needs and goals
•Be a customer advocate for pre- and post-sales activities
•Manage external competitive pressures and handle objections to help retain customers
•Work with multiple partners, building effective relationships with decision-makers at all levels
Location
Costa Rica - San Jose
Language Requirements
English (Required), Spanish (Required)
Time Type
Full time

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