Ramp

Technical Consultant Enterprise (Fintech)

In short

This role advises enterprise customers on integrations, configuration, and system design for financial workflows, proposing scalable ERP, HRIS, and API solutions. It's a customer-facing technical consulting position requiring 4+ years of experience in technical consulting, solutions engineering, or implementation. The job demands strong knowledge of ERP systems, finance and accounting workflows, APIs, and system architecture, along with the ability to troubleshoot integration issues and act as a subject matter expert for HRIS and accounting integrations.

About the Role
You will advise enterprise customers on integrations, configuration, and system design for financial workflows. You will assess requirements, support technical implementation workstreams, recommend suitable architecture, troubleshoot integration blockers, document repeatable solutions, and share customer feedback with Product and Engineering.
Requirements
•Bachelor's degree in computer science, engineering, finance, business, or a related field
•4+ years of technical consulting, solutions engineering, implementation, or customer-facing technical experience
•ERP systems knowledge
•Finance and accounting workflow knowledge
•API knowledge
•Integration logic
•System architecture
•Communication
•Problem-solving
Responsibilities
•Advise customers and internal teams on integrations, configuration, and system design
•Assess customer requirements and propose scalable ERP, HRIS, and API solutions
•Support technical implementation workstreams
•Conduct technical discovery and recommend suitable architecture
•Act as a subject matter expert for HRIS and accounting integrations
•Troubleshoot integration blockers and configuration decisions
•Contribute to internal documentation and tooling
•Channel customer feedback to Product and Engineering
Benefits
•Flexible PTO
•Centralized home-office equipment ordering
•Health and wellness stipend
•Budget for intra-office travel
•Weekly coffee stipend
•Medical, dental, and vision insurance
•One Medical annual membership
•401(k) employer match
•Fertility HRA
•Paid parental leave
•Pet insurance
•Group Retirement Plan with employer match
•Employee Assistance Program
•Virtual care

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