Job Description
The Role and Impact
We are seeking a Systems and Solutions Engineer who will play a critical role in designing, developing, and delivering integrated systems and solutions that combine hardware, software, firmware, and silicon/SoC components. In this position, you will focus on enabling next-generation platform designs, performing system-level debugging, and driving technical innovation to solve customer challenges. Your contributions will directly impact the quality, reliability, and performance of Intel systems while empowering customers with cutting-edge technology solutions.
Business group
The Systems and Solutions Engineer position is part of Intel Corporation's Silicon and Platform Engineering Group—a business unit dedicated to advancing computing experiences across platforms such as laptops, desktops, and workstations. This team collaborates globally to deliver technical excellence, ensuring seamless customer support and enabling innovative solutions that fulfill Intel's commitment to improving user experiences and driving industry progress.
Key Responsibilities
•Translate customer requirements and business opportunities into actionable system specifications and design plans.
•Lead the design, analysis, and implementation of hardware and software integration solutions to optimize system performance, reliability, and sustainability.
•Perform schematic and layout reviews, addressing design-related issues through structured debugging and root-cause analysis.
•Enable customers with technical training on system architecture, tools, and processes to support their development lifecycle.
•Provide technical support during the product design phase, system power-on, validation, and debugging of customer hardware platform designs.
•Collaborate with internal and external teams to advocate for customer needs and provide innovative solutions based on market dynamics.
•Deliver end-to-end technical solutions, including conducting lab experiments, simulations, and feasibility studies for next-generation features.
•Reproduce customer issues on Intel reference designs and ensure timely resolution.
Qualifications
Minimum Qualifications
•Bachelor's degree in Electrical Engineering, Computer Science, or a related field with 4+ years of relevant experience, or a Master's degree with 3+ years of relevant experience, or a PhD with no prior professional experience.
•Extensive experience with Intel x86 Architecture systems, including client PC development and hardware validation processes.
•Proficiency in schematic design, printed circuit board layout, and usage of standard lab tools for debugging.
•Technical expertise in Intel processors, chipsets, and related technologies, including PCIe, ACPI specifications, memory interfaces, and high-speed I/O.
•Experience with system power-on activities, debugging, and issue root cause analysis.
•Business fluency in English and Mandarin, with demonstrated ability to work within multicultural and global teams across multiple locations.
Preferred Qualifications
•Working knowledge of signal integrity and power integrity principles.
•Familiarity with Python scripting and automated testing environments.
•Experience with hardware debugging tools, system BIOS, and related technologies.
•Strong ability to analyze and write technical documentation, including design specifications, requirements, and validation plans.
•Knowledge of JEDEC memory standards, PCIe SIG interfaces, USB IF standards, and display technologies.
•Proven project management skills with the ability to work independently and collaboratively in dynamic team environments.
Job Type: Experienced Hire
Shift: Shift 1 (Taiwan)
Primary Location: Taiwan, Taipei
Work Model for this Role: This role will be eligible for our hybrid work model, which allows employees to split their time between working on-site at their assigned Intel site and off-site.
