About the Role
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year.
A Day in the Life
The Surgical Operating Unit strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions across the care continuum.
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
The Surgical Account Manager will be responsible for driving surgeon demand across the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and Access & Instrumentation. This role focuses on developing and executing strategic sales plans, identifying practice trends, and cultivating key customer relationships to drive market growth and adoption. The ideal candidate will work closely with clinical and administrative stakeholders to expand business opportunities, execute business reviews, and contribute to regional and national conversion efforts.
Responsibilities
•Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios.
•Lead the creation and execution of account-level contractual strategies.
•Optimize contracts and drive category expansion across One Surgical.
•Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
•Develop and maintain strong relationships with key economic and clinical stakeholders.
•Support portfolio growth strategies by engaging with Key Opinion Leaders (KOLs).
•Drive adoption and utilization of all Surgical Center of Technology (COT) products, including:
•Stapling
•Energy
•Wound Closure
•Electrosurgery
•Situate
•Access & Instrumentation (A&I)
•Cultivate and strengthen relationships with field distribution partners.
•Maximize partnership programs and leverage account intelligence to increase market share.
Key Performance Metrics
•Achieve/exceed disposable quota (strategic & core).
•Achieve/exceed hardware quota.
•Expand contract categories.
•Improve opportunity management and forecasting accuracy.
Required Qualifications
•High School Diploma (or equivalent) AND at least 6+ years experience / OR Associate's Degree AND at least 4+ years experience / OR Bachelor's Degree AND at least 2+ years experience*
•*Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.
•Must live or be able to relocate within 50 miles of the territory
Preferred Qualifications
•Proven track record in sales within the medical device or healthcare industry, preferably in the surgical or related fields.
•Strong understanding of clinical environments and the ability to communicate complex product information to diverse stakeholders.
•Experience in building and managing key customer relationships with decision-makers in both clinical and administrative roles.
•Ability to analyze business trends and use insights to develop actionable strategies.
•Excellent organizational and time-management skills.
•Strong communication and interpersonal skills.
•Ability to work independently and collaboratively within a team environment.
•Proficiency with CRM software (e.g., SF.com) and Microsoft Office Suite.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
U.S. Work Authorization & Sponsorship
U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package.
Salary ranges for U.S (excl. PR) locations (USD): $75,000.00
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
