Zeissgroup

Supplier Quality Assurance (m/w/x)

In short

This role is the central contact for purchased-part quality issues across assembly, manufacturing, and engineering at ZEISS's Semiconductor Manufacturing Technology division, handling supplier complaints, 8D reports, and SAP quality data. It demands several years of technical experience in supplier quality management, strong knowledge of quality methods (8D, RCA, 5 Why, Six Sigma) and SAP/ERP systems, plus fluent German and good English. The company is a technology leader in semiconductor manufacturing equipment, and the role requires conducting on-site supplier visits and audits.

Enabler for smaller, more powerful and more energy-efficient microchips
Working where tomorrow is created.
Around 80 percent of all microchips worldwide are manufactured using ZEISS technologies. As the heart of every electronically controlled system, they are indispensable in our everyday lives – whether in smartphones, smart homes, or smart factories. ZEISS is the technology leader in semiconductor manufacturing equipment. With high-precision lithography optics, photomask systems, and process control solutions, ZEISS enables the production of ever smaller, more powerful, and more energy-efficient microchips – shaping the age of micro- and nanoelectronics with its innovations.
Supply Chain Management supports the sustainable growth and success of the ZEISS Semiconductor Manufacturing Technology (SMT) division. SMT relies on a strong partnership with its suppliers and continuously works to expand these collaborations in order to sustainably maintain technology leadership. Together, we benefit from synergies and optimized supply chains to consistently align with our customers' requirements. A highly motivated team of experts with diverse skills works closely together to make cutting-edge technology a reality.
Your role
•Central point of contact for purchased-part defects within assembly, manufacturing, material supply, scheduling, and engineering in operational Supply Chain Management
•Active participation in internal quality meetings, production meetings, and quality committees, as well as initiating incoming goods inspections when needed
•Formal and content-related review of internal defect reports and evaluation of special releases, taking defined ordering and quality requirements into account
•Independent processing, control, and tracking of supplier complaints in the SAP system
•Technical evaluation of supplier feedback (e.g., 5D and 8D reports) as well as tracking and coordination of sustainable corrective and preventive measures
•Ensuring transparent and timely communication with suppliers and internal interface partners
•Preparation, organization, and independent moderation of quality and escalation meetings
•Maintenance, optimization, and creation of quality master data, quality views, and inspection settings in the SAP system
•Creation and continuous development of SAP inspection plans, including definition of inspection scope and intensity
•Analysis of supplier quality performance, identification of trends, and derivation, implementation, and tracking of suitable improvement measures as part of the continuous improvement process (CIP)
•Support with supplier evaluations, supplier development measures, audits, and cross-departmental quality and improvement projects
•Conducting supplier visits to assess the implementation and effectiveness of measures on site
Your profile
•Successfully completed training as a state-certified technician, industrial engineer, or comparable technical qualification
•Several years of professional experience in a technical environment, ideally in quality management or supplier quality management
•Solid knowledge of common quality methods and problem-solving techniques such as 8D, RCA, 5 Why, Ishikawa, PDCA, or Six Sigma
•Confident use of MS Office as well as experience with SAP and/or other ERP or CAQ systems
•Good knowledge of reading and interpreting technical drawings, specifications, standards, and manufacturing and procurement documentation
•Structured, analytical, and solution-oriented way of working, combined with a high degree of initiative and sense of responsibility
•Strong communication and moderation skills as well as confident demeanor when dealing with internal and external partners
•Diplomatic skill, assertiveness, and enjoyment of constructive, collaborative teamwork
•Very good German skills and good English skills, written and spoken
Your ZEISS Recruiting Team: David Hartmann

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