About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Job Description
Overview
Value Added Service (Risk and Security) is a Product Development (PD) Group within the Visa Technology Team. This group is responsible for building leading edge full-service Payment Solutions for customers by combining global payment processing, fraud management, payment security and reporting systems. The group builds next generation Payment products that drive e-Commerce, mobile-Commerce as well as POS businesses for customers.
As a Software Engineer on the Risk and Security team, you will design and develop services for customers in an agile environment. Collaborating with colleagues, you will engage in unit testing, code reviewing, and regular check-ins for continuous integration as part of your routine. Responsibilities include designing, documenting, and implementing new systems, as well as enhancing and modifying existing software to comply with design specifications, security, and Java best practices. The individual will interact with both business and technical stakeholders to deliver high-quality products and services that meet business requirements and expectations while leveraging the latest tools and technologies.
Key Responsibilities
•Accountable for creating application and infrastructure performance plans/models for a highly scalable, low-latency, highly-available and high-throughput payment processing system.
•Work with the architects and development team to ensure proper metrics instrumentation is done in software components, to help facilitate real time and remote troubleshooting/performance monitoring.
•Hands-on experience in Unix/Linux OS environments and operating system internals, file systems, disk/storage and networking protocols. Working knowledge with VMs and Containers.
•Expert knowledge and strong experience using tools like LoadRunner/JMeter, etc. and understanding of APM solutions like AppDynamics, Dynatrace, OPNET, or other comparable tools.
•Coding knowledge in programming languages like Java/Python and scripting languages is a must.
•Evaluate, develop and execute load test tools to stress the limits of Visa's most critical payment applications.
•Understand and performance test the APIs, abstractions and integration patterns to solve challenging distributed computing problems.
•Experience in defining Performance Strategy and reporting performance baselines required to certify Go-Lives.
•Strong experience in handling multiple tasks and stakeholders.
•Well versed in documenting the steps performed during the course of performance test cycles, including performance test scripts used.
•Able to look at the code and suggest optimization techniques.
•Build in-depth expertise on the 24x7 systems of Visa that support clients.
•Support issues within SLAs for established issue priorities, fix issues/bugs and enhancements.
What You'll Do
•Design for Reliability: Architect and implement solutions that keep Visa's application services running with Always On availability.
•Automate Everything: Create intelligent automation for monitoring, deployment, and incident response.
•Lead Investigations: Use your detective skills to solve complex technical puzzles and prevent future incidents.
•Drive Innovation: Contribute to the evolution from traditional application to cloud-native solutions.
•Collaborate Globally: Work with talented engineers and clients (issuers, acquirers, merchants) and partners across the world to build, support, and deploy application services and solve real world problems in day to day work.
Why You'll Love It
•Real Impact: Your code, monitoring and debugging will help process millions of transactions, enabling commerce worldwide for merchants and acquirers.
•Growth Opportunities: Regular learning sessions, mentorship programs, and exposure to cutting-edge technology.
•Work-Life Integration: Hybrid work model (2-3 days in office) with flexible scheduling.
•Inclusive Culture: Join a team that actively promotes diverse perspectives and collaborative problem-solving.
Technical Areas You'll Grow In
•Cloud & System Architecture: Design scalable, resilient systems across hybrid cloud platforms (AWS, GCP, Azure) and On Premise.
•AI/ML Operations: Support and optimize ML model deployment pipelines and monitoring systems.
•Observability & Performance: Master advanced monitoring, tracing, and performance optimization techniques.
•Automation & Intelligence: Build smart alerting systems and automated remediation workflows.
•Distributed Systems: Monitor and maintain globally distributed payment processing systems across multiple regions.
The individual should have a passion for delivering zero-defect code and ensuring the team's deliverables meet or exceed business expectations. Identify opportunities for product innovation and strive to improve best practices, standards, and processes. Coordinate Continuous Integration activities, testing automation frameworks, and other related tasks, while contributing core product code. The individual needs to effectively communicate status, issues, and risks in a precise and timely manner.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
•5+ years of relevant work experience with a bachelor's degree, or at least 2 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD), or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
•Proficient in at least one of the programming languages (Java, C++, Python, etc.)
•Expert knowledge and strong experience using tools like LoadRunner, JMeter, etc. and understanding of APM solutions like AppDynamics, Dynatrace, OPNET, or other comparable tools.
•Proficient in performance testing tools like LoadRunner, JMeter, BlazeMeter, etc. and APM/Observability solutions like AppDynamics, Dynatrace, OPNET, Prometheus, Grafana.
Preferred Qualifications
•6 or more years of work experience with a bachelor's degree, or 4 or more years of relevant experience with an Advanced Degree (e.g., Master's, MBA, JD, MD), or up to 3 years of relevant experience with a PhD.
•Experience in distributed enterprise application development using the Java Technology Stack.
•Server-side development experience.
•Good understanding of RDBMS such as Oracle, MySQL, MSSQL, Postgres.
•Excellent understanding of CI/CD process. Exposure to tools such as Jenkins, Maven, GitHub Actions, etc.
•Able to design components independently, with experience in highly scalable web services. Exposure to containerized microservices architecture and stacks is a big plus.
•Troubleshooting root cause analysis and implementing major components for large projects is a plus.
•Knowledge of tools like Splunk, thread/heap dump analysis, GC, Grafana for monitoring system metrics and application analysis tools is an advantage.
•Good understanding of Algorithms and Data structures.
•Must have worked in agile and scrum.
•Excellent communication skills.
•Knowledge of GenAI, ChatGPT, LLM is a plus.
Information for US Applicants
For roles located in the US, the estimated salary range for this position is $133,300.00 to $213,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. This position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours
Varies upon the needs of the department.
Travel Requirements
This position requires travel 5-10% of the time.
Mental/Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
