Sr. Project Manager
Ready to turn bold ideas into real-world impact? At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Job Description
Drive demand intake, business engagement, backlog management, prioritization, program governance, executive communications, adoption tracking, and value realization across the Conversational AI and Generative AI portfolio.
The role acts as the bridge between business stakeholders, the AI Product Lead, Technical Architect, and Security & Governance teams to ensure AI initiatives are aligned to business objectives, prioritized effectively, and delivered successfully.
Experience
•Good years of Business Analysis, Product Management, or Program Management experience
•Experience in requirement gathering - running workshops with senior stakeholders
•Good years managing enterprise-scale digital transformation programs
•Good years working on Conversational AI, Automation, Copilot, GenAI, or Intelligent Automation initiatives
•Experience managing cross-functional stakeholders across Business, IT, Security, Compliance, and Operations
•Proven experience managing AI demand pipelines, roadmaps, release planning, and prioritization processes
•Experience presenting to senior leadership and executive committees
Business Analysis Certifications (Preferred)
•CBAP (Certified Business Analysis Professional)
•PMI-PBA (Professional in Business Analysis)
AI Certifications (Highly Preferred)
•Microsoft Certified: Azure AI Fundamentals (AI-900)
•Microsoft Certified: Azure AI Engineer Associate (AI-102)
•Microsoft Applied Skills: Build Generative AI Solutions
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)
Required Skills
Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe), Storytelling
Language
English, Proficiency - Proficient - C2
Job Type
Regular
Master Skill List
Technology Delivery Management
Remote Type
Office
Work Shift
Day Job (India)
Why join Genpact?
•Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•Make an impact – Help global enterprises solve business challenges that matter
•Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
