Position Summary
As an HR Leader at our Oshawa, Ontario site, you will play a key role in shaping an engaging, high-performing culture for our game-changers. This onsite role is ideal for a self-motivated, relationship-driven HR professional who thrives in a fast-paced environment and brings strong critical thinking, a tech-focused mindset, and a passion for supporting people and business outcomes.
What you will do in this role
•Lead, design, evaluate, analyze, and implement Human Resources activities, including employee engagement and relations, compensation and benefits, talent and performance management, to support short-term business strategy.
•Serve as a trusted advisor to management through strong cross-departmental partnerships on team member performance, management practices, HR policies, talent management, and compensation.
•Lead a team in responding to complex employee concerns and partner with appropriate stakeholders as needed, including managing escalated or highly sensitive issues.
•Guide the team in interpreting HR policies, best practices, resources, and tools to deliver innovative, proactive Human Resources solutions aligned to organizational strategies.
•Facilitate HR learning sessions on topics such as performance management, HR policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation.
•Present HR training programs to leadership teams as needed.
•Direct the team in analyzing key Human Resources metrics, consulting with management, providing recommendations, and developing clear visuals to communicate findings.
•Conduct workplace investigations and prepare documentation requirements for labor-related cases, with a focus on issue resolution within the assigned region.
•Manage and facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology.
•Maintain and apply knowledge of progressive Human Resources practices, evaluate programs against trends and advancements, and recommend improvements to address business needs.
•Communicate and reinforce Concentrix values, philosophies, and Leadership Behaviors to support a high-performing organization.
Your qualifications
Concentrix is a great match if you:
•Are able to work onsite at our Oshawa, Ontario office.
•Have 5+ years of Human Resources experience.
•Have prior experience working with the Ministry of Labor and Human Rights Tribunal of Ontario.
•Are well versed in Canadian employment laws and ESA.
•Bring excellent written and verbal communication skills, including the ability to effectively present information to internal and external associates.
•Have advanced Microsoft Office skills, including advanced Excel skills.
•Have proven ability to organize and prioritize projects in a fast-paced, deadline-oriented business environment.
•Demonstrate initiative, ownership, and a focus on continuous improvement.
•Bring excellent attention to detail with the ability to comprehend, analyze, and interpret data.
•Have experience using HR analytics, automation, generative AI, or other technology-enabled solutions to improve HR processes and business outcomes.
It will be a plus if you:
•Have a university degree.
•Hold an HR certification.
•Have experience with Workday.
•Have experience supporting HR operations within a large-scale contact center, customer service, BPO, or similarly fast-paced operational environment.
What's in it for you
The base salary range for this position is $90,000 - $100,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is Nov 16, 2026. This position is for an existing, immediate vacancy, and the company is seeking to fill this role with an individual who can start as soon as possible.
Only qualified applicants who are legally authorized to work in Canada will be considered.
