What is the opportunity?
The Omnissa Solution Architect is a high impact, visible, and inspirational role in driving the adoption of Digital Workspace products and solutions in large scale enterprise accounts. Understanding and consulting with customers on their digital workspace needs, the solution architect can influence product improvements and the new products/solutions that Omnissa brings to market.
Responsibilities
•Understand your customer's business and their Digital Workspace transformation strategy
•Engage regularly with technology decision makers in your accounts (CIO, CTO, Solution Architects, VPs and Directors of IT); building relationships, evangelising Digital Workspace solutions, and providing domain expertise to assist in closing business
•Strong customer facing and relationship building skills, coupled with your listening and questions-based selling skills help you see the "big picture" and develop innovative solutions to achieve customer's goals
•Assume the role of a technical advisory team leader, this requires orchestrating the supporting teams of Customer Success, Professional Services and Support around customer focused outcomes. Collaborating on issues and solutions as well as collecting information on industry trends, customer requirements and competitive analysis
•Identify additional business development opportunities within the customer's organization and ensure these opportunities are effectively covered and followed by the sales team
•Lead pre-sales efforts including technical sales presentations, architecture design discussions, daring displacement, proof-of-concept engagements, RFP/RFI responses, solution demonstrations, and technical workshops
•Analyses customer's business and technology objectives by asking probing questions that are meaningful to the customer in order to collect information that enables the sales team to be more effective and responsive to customer's needs
•Craft and propose custom solutions that differentiate our solutions and services, and meet customer's requirements and objectives
•Build a document portfolio of compelling sample reference architectures that demonstrate the value of Omnissa solutions in real-world scenarios
•Document client feature requests and issues, providing feedback to sales and product management
•Present our Digital Workspace technical & business value proposition at industry events
•Develop in-depth technical knowledge of our Digital Workspace products and domain expertise within the End-User Computing (EUC) subject area
•Participate in Marketing events such as trade shows, webinars, local events or customer-dedicated events
Qualifications
•Native-level Japanese and business-level English communication skills
•3+ years EUC Pre-Sales experience or 5+ years EUC as a technology delivery consultant
•Comfortable with subscription-based go-to-market and customer adoption management
•Experience with Microsoft desktop operating system and Windows application deployment, configuration and management
•Possess a strong knowledge of Enterprise Architecture with background in either the customer or partner landscape
•Proven ability to deliver compelling presentations and high-quality product demonstrations to both technical and executive-level
•Excellent listening, reasoning, and objection-handling skills
•Capable of working independently and as a team lead in cross-functional engagements
•Proficient in building and maintaining Technical Account Plans
•Self-starter with strong interpersonal, time management, and reporting skills
•Can lead strategic initiatives to expand business impact and drive market growth
•Have the ability to capture market needs specific to Japan and collaborate closely with product managers and R&D teams to influence product direction and enhance solution strength
Location: Chiyoda-ku, Tokyo
Location Type: Hybrid
Disclaimer for Japan-Based Roles: This job requisition is not eligible for employment-based immigration sponsorship by Omnissa.
