About Devoteam
Devoteam is a technology consulting firm specialising in AI-led transformation for businesses and public institutions across EMEA. Its work is built on one vision: Tech for People. With 30 years of technology consulting experience, the company today specialises in cloud, data, cybersecurity and AI. Through its AI career programme, Devoteam constantly certifies its 11,000 specialists. Devoteam embeds forward-deployed engineers, tech experts and AI agents within clients' core business units to design, build and scale AI platforms that accelerate business growth. It maintains strategic partnerships with the world's leading technology & AI providers. Devoteam has been a ServiceNow Elite Partner since 2019. In 2026, it was recognised as ServiceNow Partner of the Year for the fourth consecutive year.
Role
Are you a visionary ServiceNow Architect ready to lead enterprise-wide digital transformation? Devoteam, a premier ServiceNow Elite Partner, is looking for strategic leaders to bridge the gap between complex business challenges and elegant technical solutions.
Responsibilities
•Solution Design & Implementation: design and implement solutions tailored to the organisation's specific needs
•Development of ServiceNow Solutions: partner with the product team and other stakeholders to design and implement ServiceNow solutions
•Providing technical expertise and participating in the implementation of new ServiceNow functionalities
•Documentation of ServiceNow architecture for internal use
•Contribution to ServiceNow software releases through configuration tasks and feature delivery
•Implementation, configuration, and maintenance of interfaces/integrations with third parties
Requirements
You will be a great fit for this role if you have…
•Bachelor's/Master's degree in a technology field such as computer science or related field, or equivalent experience
•At least 4 years of implementation experience (Developer, Lead developer) in ServiceNow
•CTA or aspiration to achieve CTA
•Experience with scripting or programming (JavaScript, SQL, DB)
•Deep knowledge of CMDB and CSDM (Common Service Data Model) to ensure data is structured correctly across the platform
•Project management skills
•Consultative approach and experience leading workshops with stakeholders to extract business requirements and turn them into technical solutions
•Presales support and the ability to help scope projects, estimate effort, and create Statements of Work (SOW)
•Solid communication skills, ability to clearly articulate complex ideas and technical designs
•Fluent English
•Experience with organizing, coordinating, leading and managing technical work of 3-15 consultants (developers, testers, BAs)
•Experience with C-level stakeholder communication and reporting
Nice to have:
•Proficiency in German and/or French
Benefits
•5 weeks of vacation per year
•4 "My Days" per year
•Hybrid office
•Flexible working hours
•Career Management, training and certifications in the best breed of technologies - focused on technical and AI skills (ServiceNow, Google, Anthropic), Project Management methodology etc.
•Udemy for business account
•Meal allowance up to 1172€/year (5,12€/per day)
•Cafeteria 48€/month (MultiSport Card available)
•Phone tariff (unlimited calls, texts messages within the EU, 20GB of Internet)
•Employee Referral Program
•Sabbatical leave
•Repurchase of hardware
•Above standard working equipment
•Company mobile phone (selection from Android/iPhone)
•Company laptop (Windows/macOS)
•Coffee, tea, snacks and breakfasts in the office
•Company events and team buildings
•Gifts for work anniversaries, promotion or childbirth
•Friendly and open culture
•Transparent framework for career growth, reinforced by annual performance evaluations
•Trust and autonomy, with no micro-management
•Learning from senior colleagues and opportunities to collaborate with professionals from various industries
•Opportunities to attend conferences to keep skills up-to-date
•Usage of AI tools and access to elaborate, tailored AI training
